Most businesses, no matter the size, have training programs. These may be well-organized and tested programs, or they might be in-the-moment cross-training on a new system. Either way, creating an internal system that will make these training programs stick within your organization is important for employees and the business.
When programs are around for a period of time, evolving and growing, employees continue their education, and the business will see a return on their training dollars. No one