I have long been skeptical about teaching intercultural skills via virtual classes or webinars. I was unsure whether a program that promotes team building, trust, relationship building, cultural agility, and empathy could be taught via a virtual classroom.
However, when I was asked by a major bio-pharma organization for which I have delivered hundreds of programs to replicate an in-person program in a virtual format, I took on the challenge. The company had formed new global teams that would work