Implementing new technological tools in a workplace can be an HR nightmare. The HR department is responsible for organizing not only new tech training, but also the crucial follow-ups to make sure everyone “gets it”. Additionally, most people hate change, and will only reluctantly adopt new tools into their day-to-day workflows. These challenges make it important for organizations to plan ahead for the transition to and adoption of a new technological tool. Michele Gonzalez-Pitek of Best Friends Credit says incentivizing the use of a new technology can help adoption rates. “Keep employees up on technology by tying training to job requirements. By doing so, new skills can lead to a promotion or even a pay increase,” she said. “In a past job, we did this every day. It was great to be able to award employees with an increase for every new skill. We were able to retain talent and tie the training to specific business results, which all equated to investing in our organization's success.” Breaking it up into small steps can also help, as not every employee learns at the same rate or in the same way. Tiffany Servatius of Scott’s Marketplace said, “Some employees may pick up on it quickly, but others will need some extra training and time. Invest in the extra training sessions for the less tech-savvy employees.”