In the age of multitasking and fluid work schedules, the idea of boosting employee engagement and morale is extremely important; however, few companies have concrete plans for increasing engagement levels. Only 32 percent of U.S. workers consider themselves engaged. Often, this has to do with management. When an employee leaves, 70 percent of the time it’s due to problems with a boss. Usually, this comes down to communication—more specifically, feedback. “People need to feel they play a part, that they have an impact,” said Chick Stoner, a professor at Bradley University. But boosting morale and helping employees feel important by using two-way communication isn’t simply a feel-good exercise. It makes good business sense. “By tapping into the power of employee ideas and observations, we’re giving health care institutions an entirely new cost-saving strategy while helping employees feel like a truly valued part of the organization,” said Bob Stergos, a vice president at Performance Plus. “We’re wasting the genius of people with 10, 15 and 20 years of experience that can suggest good ideas for the organization.”