As automation becomes more ubiquitous, it’s becoming critically important that workers hone the higher-level creative skills that only humans can perform. But this prospect might make managers a little nervous. If we give workers more freedom and more responsibility, how can we be sure they’ll use it appropriately? Will they remain focused and productive? The answer, it seems, is counterintuitive. For most employees to thrive, they need their managers to explicitly state what it mean
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