In 2012, it seemed like Best Buy was done for. Their CEO had just resigned amid scandal, employee engagement was at an all-time low, and Amazon was undercutting their prices. But today, the company is thriving. It just revealed its latest numbers, which beat most analysts' expectations. Stock is going up, and sales are on the rise. How did they turn everything around? By focusing on their people first. Incoming CEO Hubert Joly took the time to visit frontline employees and ask what they need
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