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October 2019
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Tech Tools Won’t Replace Humanity

Tuesday, October 1, 2019

As virtual reality and artificial intelligence become more sophisticated, an increasing number of companies are looking to technological tools to augment their workforces. It’s important to note, however, that these technologies are meant to support, not replace. There are times where an app or a chatbot can help answer a customer’s question, but we’re a long way off from having these technologies replace face-to-face interactions entirely. Companies that jump the gun on this e

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