Onboarding is a critical element of any talent-retention program. Each interaction with a new hire shapes the way they view the company and informs their decision on whether the organization is the place they will ultimately remain. Ideally, the honeymoon period of onboarding extends consistently throughout the employee’s tenure, but more often than not the warmth fades, communication breaks down, and the goodwill fostered during their first few weeks sours. How can employers better onboar