Most companies design their training systems, hiring processes, onboarding regimens and pretty much every aspect of day-to-day work with one employee in mind: the average employee. The thinking seems logical – if something is designed for the average person, it will likely fit the largest number of individuals. This thinking, however, is flawed. What designing for the average person actually does is exclude everyone. The Myth of Average is the flawed belief that statistical averages can be
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