As more focus is being placed on the human nature of work, it’s understandable that greater scrutiny is being placed on a leader’s emotional intelligence (EQ). While this has become somewhat of a buzzword, the principles behind it are sound. To be a good leader, you must be able to effectively navigate the emotional nature of work. Workers aren’t robots and treating them like they are leads to negative outcomes. And while there have been numerous articles published on what it m
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