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Listening Skills Training

110802_Listening Skills Training
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Listening Skills Training is designed to train people in one-on-one scenarios as well as small or large groups with little or no adjustment. Sample agendas for half-day, full-day, and even multi-day sessions are provided to make planning quick and simple. Novice and experienced facilitators can use this resource in a flexible way to meet the needs of their clients and organizations.

Workshop participants will learn to listen empathetically, paraphrase responses, identify bad listening behaviors, and understand the tricky business of nonverbal communication.

Book Details

  • ISBN: 9781562865023

  • Pages: 200

  • Publication Date: April 2008

  • Formats: Paperback, PDF

  • Product Code: 110802

About the Authors
Lisa Downs

Lisa Downs, ACC (Associate Certified Coach) and CPLP (Certified Professional in Learning and Performance), is the owner of New Aspect Coaching, specializing in career transition and leadership coaching and consulting. She focuses on supporting those looking to transition into leadership roles, figuring out what’s next in their careers, and considering what potential retirement could look like. Lisa's worked as a learning professional for EMC² (now Dell Technologies), the Boeing Company, PEMCO Insurance, and T-Mobile and spent six years in the accounting industry prior to going independent in her work in 2015.

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