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Insights
Wednesday, December 5, 2018
In Hans Christian Andersen's fable The Red Shoes, a young girl longs for a pair of pretty red shoes. She ultimately tricks the blind woman who cares for her into buying her a pair. Her love...
TD Magazine
Monday, December 3, 2018
Do you have a problem employee on your team? Providing fact-based, judgment-free feedback can help you overcome the personal and business challenges such employees present—and help them...
Roles:
Insights
Thursday, November 29, 2018
Early in my corporate career, my boss emailed me two spreadsheets with over 500 lines of data with a request that I merge them and have it ready for her the next morning. She sent this...
Roles:
Insights
Friday, November 16, 2018
These days, many organizations have locations across multiple sites and employees who work from home part or all of the time. Yet, I find that organizations still hold on to old ways of...
Insights
Wednesday, November 7, 2018
Would you like to attract and retain top talent while improving your patients’ experience? Bilingual staff medical-interpreter testing and training can do just that while reducing your...
Insights
Monday, November 5, 2018
It’s not just the big victories that are meaningful for people. It’s the little ones, too. And remembering that important fact is crucial to maximizing each person’s potential.A growing...
Insights
Tuesday, October 23, 2018
People may listen to your words, but they react to your tone.When asked in an interview with Oprah Winfrey about the process of becoming Abraham Lincoln, award-winning actor Daniel Day...
Insights
Monday, October 22, 2018
My last several blog posts have addressed understanding who your customer is and how to most effectively collaborate with them for long-term sustainable relationships. I will end this...
Roles:
Insights
Tuesday, September 18, 2018
The average American sits 9.3 hours a day. And sitting has been deemed the new smoking.We all know that exercise is fantastic for brain function and managing stress. What you may not have...
Insights
Thursday, August 16, 2018
Conflict: a situation we all dread. On the contrary, I personally believe that conflict is good. Yes, you read that right! Granted, the term “conflict” means disagreement. But there are two...
Insights
Thursday, August 9, 2018
Healthcare professionals experience a level of on-the-job pressure that is second to none. No matter if we’re working in a hospital, lab, or pharmaceutical or insurance company, we see...
Insights
Wednesday, August 8, 2018
“In a culture of discipline, people do not have jobs; they have responsibilities.”—Jim Collins Delegation 101 : Delegating what to do makes you responsible. Delegating what to accomplish...
Insights
Friday, August 3, 2018
Compliance is a difficult issue to tackle, but two things can make compliance training more effective: communication and practice.Middle managers can be the key to effective communications...
Insights
Wednesday, July 25, 2018
I still remember the day when my doctor told me I was going to need another hip surgery. After years of competing all over the world on great international teams, I would no longer be able...
Insights
Tuesday, July 24, 2018
“Managers change behavior. Leaders change the way you think without you realizing it.” —Daniel Burrus As a high-impact leader, you must understand the difference between managing and...
Insights
Thursday, July 19, 2018
With many employees naturally resisting anything but the status quo, leaders often struggle to keep employees engaged during times of organizational change. Most change, in and of itself,...
1-20 of 302 Results