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Insights
Wednesday, May 23, 2018
Too many people succumb to the mistaken belief that being likeable comes from natural, unteachable traits that belong only to a lucky few—the good looking, the fiercely social, and the...
Insights
Thursday, May 10, 2018
Corporate jargon, clichés, and buzzwords can impact how we work together in ways we can’t anticipate. In this blog series, we examine the stuff business people say to uncover any hidden...
Insights
Wednesday, May 9, 2018
Business leadership paradigms have evolved over the past few years. Historically, leaders were chosen for their business acumen and strong goal-directed behavior, like military commanders....
Insights
Thursday, May 3, 2018
Healthcare is constantly evolving. Pricing and delivery of services has to change when new laws are enacted. Companies in the biotech and pharma industries staff up when developing a new...
Insights
Wednesday, May 2, 2018
The loss of a staff member can have serious implications for a business. In fact, research suggests it can cost a business as much as £30k per employee due to a decrease in output,...
Discussion
Monday, April 30, 2018
Dear Colleagues in Learning Community,  I would like to start discussion to learn from each other on how can we measure & improve meeting effectiveness in our organizations, given that the...
Insights
Thursday, April 12, 2018
Imagine your boss sent you an email that read: “Stu’s bill is two months overdue. It’s time to get tough and get prompt payment.” What did your boss mean by “get tough?” Should you call Stu...
Insights
Wednesday, April 11, 2018
Congratulations, you made it to management! But now what? The transition from employee to manager comes with many new challenges—some that are anticipated, but many that are not. As a...
Insights
Wednesday, April 4, 2018
Too often in the business world, we neglect consideration of psychology, emotion, and what is going on in our heads. We do whatever we can to maintain the pretense that we are emotionless...
Insights
Thursday, March 29, 2018
In a recent CNBC interview, Julie Sweet, CEO of Accenture’s North America business, said the greatest advice she could give was this: “Develop excellent communication skills. I think people...
Insights
Wednesday, March 14, 2018
Being able to communicate clearly is a skill essential to any clinician or healthcare professional. That’s no surprise. It’s imperative when transferring patients between caregivers. It’s a...
Insights
Wednesday, March 7, 2018
My last blog post shared some of the neuroscience behind feedback and suggested that when we experience being evaluated, criticized, or judged, it might activate the same neural pathways...
Insights
Wednesday, March 7, 2018
We’ve all heard, and probably used, “those” phrases. You know the ones. Things you say because your boss said it and you want to make sure you sound like you know what you’re talking about....
Insights
Wednesday, March 7, 2018
In today's fiercely competitive marketplace, the principles of professionalism are what distinguishes individuals and companies from their competitors. Understanding the fundamentals of...
Insights
Wednesday, February 28, 2018
We can all recall a time that a partner, family member, friend, or colleague gave us some well-intended feedback that really hurt. Most of the time, the intention of feedback is to convey a...
Blog Post
Tuesday, February 27, 2018
I’ve had the opportunity to work with some of the world’s leading experts on the topics of management and leadership development. I had the good fortune to share cookies and exchange a few...
1-20 of 281 Results