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Discussion
Monday, April 30, 2018
Dear Colleagues in Learning Community,  I would like to start discussion to learn from each other on how can we measure & improve meeting effectiveness in our organizations, given that the...
Insights
Thursday, April 12, 2018
Imagine your boss sent you an email that read: “Stu’s bill is two months overdue. It’s time to get tough and get prompt payment.” What did your boss mean by “get tough?” Should you call Stu...
Insights
Wednesday, April 11, 2018
Congratulations, you made it to management! But now what? The transition from employee to manager comes with many new challenges—some that are anticipated, but many that are not. As a...
Insights
Wednesday, April 4, 2018
Too often in the business world, we neglect consideration of psychology, emotion, and what is going on in our heads. We do whatever we can to maintain the pretense that we are emotionless...
Insights
Thursday, March 29, 2018
In a recent CNBC interview, Julie Sweet, CEO of Accenture’s North America business, said the greatest advice she could give was this: “Develop excellent communication skills. I think people...
Insights
Wednesday, March 14, 2018
Being able to communicate clearly is a skill essential to any clinician or healthcare professional. That’s no surprise. It’s imperative when transferring patients between caregivers. It’s a...
Insights
Wednesday, March 7, 2018
My last blog post shared some of the neuroscience behind feedback and suggested that when we experience being evaluated, criticized, or judged, it might activate the same neural pathways...
Insights
Wednesday, March 7, 2018
We’ve all heard, and probably used, “those” phrases. You know the ones. Things you say because your boss said it and you want to make sure you sound like you know what you’re talking about....
Insights
Wednesday, March 7, 2018
In today's fiercely competitive marketplace, the principles of professionalism are what distinguishes individuals and companies from their competitors. Understanding the fundamentals of...
Insights
Wednesday, February 28, 2018
We can all recall a time that a partner, family member, friend, or colleague gave us some well-intended feedback that really hurt. Most of the time, the intention of feedback is to convey a...
Blog Post
Tuesday, February 27, 2018
I’ve had the opportunity to work with some of the world’s leading experts on the topics of management and leadership development. I had the good fortune to share cookies and exchange a few...
Webcast
Friday, February 23, 2018
Monday, April 30, 2018 1:00pm - 2:00pm EDT By: Liz Weber, CMC,CSP, President As a healthcare professional,Do others regularly misinterpret what you say? Do you struggle to ensure you’re...
Insights
Thursday, February 22, 2018
Google the term business speak and the first result is an article titled “The Most Annoying, Pretentious, and Useless Business Jargon.” Scrolling further quickly confirms this article isn’t...
Blog Post
Thursday, February 8, 2018
Do you remember your first management job? I do, but for all the wrong reasons! When I was 18, I was put in charge of a summer recreational sailing program. It sounds like a dream job,...
Insights
Wednesday, February 7, 2018
Healthcare workers are inundated daily with reasons to be emotionally and physically stressed—and, as a result, they are often cited as being some of the most unhappy employees in any...
Insights
Tuesday, February 6, 2018
In a previous post I began a series on the three deadly sins of poor leadership. My initial article focused on how some leaders fail to move fast enough at replacing poor performers, either...
Insights
Wednesday, January 10, 2018
My previous post explored tech for team building. Now let's delve into technology to help develop staff. With the shift away from industrial and manufacturing jobs to service and...
The Buzz
Friday, January 5, 2018
Boosting employee engagement was one of the business world’s top goals last year, with many organizations implementing various techniques to get their workforces more motivated. Some were...
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21-40 of 293 Results