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1-20 of 81 Results
Friday, August 31, 2018
The financial services industry is rife with change. If you are a learning professional in this industry, you know many organizations have been reacting rather than proactively planning for...
Wednesday, August 15, 2018
When I'm analyzing a learning problem, I always ask: “Is this a motivation or behavior change problem?” I define a motivation/behavior change problem as when learners know the right thing...
Professional Partner Content
Tuesday, August 14, 2018
Written by Sydney Smith, Principal Performance Architect, GP Strategies Corporation In the last five years or so, I have had the pleasure of working with a number of different companies in...
Tuesday, July 24, 2018
Businesses grow because of what people do with what they know. Performance consulting plays a big role in helping leaders and teams know and do the right things. According to Dana Robinson,...
Monday, July 2, 2018
Last week, I showed you the difference between two case studies highlighting why talent development managers need to train their leaders in problem-solving and decision-making skills. This...
Thursday, June 21, 2018
Results from Forrester’s 2018 US Federal Customer Experience Index (CX Index™) show that federal CX remains weak and uneven. The 15 U.S. federal agencies and programs rated in this year’s...
Thursday, June 7, 2018
Compliance training plan development in the healthcare industry is undertaken with the objective of accomplishing the overall compliance goals of the organization. These goals reflect the...
Friday, May 4, 2018
Change management and L&D share a vital end state: performance and behavior improvement or change. As business partners first, and learning professionals second, we are change agents. No...
Wednesday, May 2, 2018
“I want our team to work more strategically. What skill building workshop do you have that could address this need?”That is a request I have received on numerous occasions over the years....
Monday, April 30, 2018
Dear Colleagues in Learning Community,  I would like to start discussion to learn from each other on how can we measure & improve meeting effectiveness in our organizations, given that the...
Wednesday, March 28, 2018
Successfully applying a performance consulting approach requires working in partnership with a client. A client is defined as a leader in the organization who is responsible for achieving a...
Wednesday, January 10, 2018
You’ve heard it dozens of times: Change is hard. So it stands to reason that serving as a change agent isn’t easy. In fact, it requires knowledge about group developmental theory and...
TD at Work
Monday, January 1, 2018
Need help guiding an organization through change? This issue of TD at Work, “7-Phase Consulting Model for Change Projects,” provides a process for consultants to follow when planning and...
Blog Post
Tuesday, December 12, 2017
  I have just returned from a consulting assignment where I helped install performance consulting capability into a Talent Development (TD) group within a large pharmaceutical company.  I...
Wednesday, October 11, 2017
If people do not apply what they learn within 60 days, it is improbable they will ever use the skills. There are many studies to determine what percent of skills actually do transfer to the...
Tuesday, August 22, 2017
I am perplexed by something and would appreciate your thoughts. Frequently, I encounter talent development professionals whose actions indicate an assumption that building capability and...
Wednesday, July 19, 2017
I want to share a story from my consulting practice—one to which you can probably relate. My client, a vice president of branch sales at a regional bank, needed to increase the average...
1-20 of 81 Results