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1-20 of 72 Results
Wednesday, October 10, 2018
One of the biggest challenges businesses face with talent development is what happens after a learning initiative is complete. Will all the time, effort, and money invested in the...
Thursday, June 21, 2018
Results from Forrester’s 2018 US Federal Customer Experience Index (CX Index™) show that federal CX remains weak and uneven. The 15 U.S. federal agencies and programs rated in this year’s...
Blog Post
Monday, January 8, 2018
Lessons Learned from Implementing a LMS The purpose of this post is to share my reflections and lessons learned on implementing a LMS. I will show this in the form of "Goods, Bads and...
Blog Post
Wednesday, January 3, 2018
"Need to Know, Nice to Know, & Where to Go" is a good way to teach how to prioritize for building presentations. However, it does not always point to action. When a Subject Matter Expert (...
Thursday, October 26, 2017
Like any type of performance improvement effort, sales enablement focuses on using a few basic levers, such as technology, process, information, and culture. But solutions that focus on...
Wednesday, October 11, 2017
If people do not apply what they learn within 60 days, it is improbable they will ever use the skills. There are many studies to determine what percent of skills actually do transfer to the...
TD Magazine
Thursday, October 5, 2017
A member of the Blue Cross and Blue Shield Association, Florida Blue uses innovative solutions to enable more than 4.5 million members in Florida to achieve better health. Florida Blue's...
TD Magazine
Thursday, October 5, 2017
How do you measure someone's passion for performance? Finding the answer is part of this company's independent learning initiative. It's never easy for talent management teams to align the...
Research Reports
Thursday, August 31, 2017
How do you keep a workforce engaged and educated in a business that offers more than 40,000 in-store items, and hundreds of thousands more online? Home Depot’s L&D team, led by Thomas Spahr...
Thursday, August 17, 2017
Traditional approaches to performance management often are not working in today’s dynamic environment of restructurings, mergers, new technologies, shifting goals and resources, and overall...
Thursday, August 10, 2017
Visit Alexandria is the visitors’ bureau for Alexandria, Virginia, a historic city six miles south of Washington D.C. Alexandria has 150,000 residents, and 3.5 million annual visitors who...
Thursday, July 13, 2017
Become the ultimate business partner. As an L&D professional, you know not to take a client request at face value. But can you steer misguided initiatives in the right direction, arriving...
Wednesday, June 28, 2017
Quick. What do you think of when someone says performance management? The common response is, “Appraisal.” And tagging along is the specter of ratings, pay decisions, and the angst...
TD at Work Job Aids
Tuesday, June 6, 2017
As a manager, you have a responsibility to guide your staff to develop their skills and improve their performance. “10 Tools to Aid Employee Development and Performance,” a digital...
Thursday, May 25, 2017
A colleague recently asked me which is better for driving needed performance: training or performance support (job aids, checklists, documentation, online help, and so forth). Research...
Wednesday, May 24, 2017
Tired of the same old, same old, yearly performance evaluation process? So is everyone! Organizations are finally doing something about it. This session will guide you through the history...
Tuesday, May 23, 2017
Preserving the institutional knowledge of experienced workers before they leave the workforce is a challenge all on its own. But when your industry is labor-centric and skill-based, such as...
Add impactful informal learning and performance support solutions to programs to reduce class time and speed up application.
Tuesday, March 21, 2017
We need tools to help us maintain focus, clarity, and calm at work. Mindfulness is an ancient technique that can help us be more effective, creative, collaborative, and kind.
The Public Manager
Friday, March 10, 2017
Holding employees accountable for their performance can foster increased engagement among the whole team. At some point in your career it is likely that you encountered a bad apple—someone...
1-20 of 72 Results