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Insights
Monday, July 2, 2018
Last week, I showed you the difference between two case studies highlighting why talent development managers need to train their leaders in problem-solving and decision-making skills. This...
Insights
Thursday, June 21, 2018
Results from Forrester’s 2018 US Federal Customer Experience Index (CX Index™) show that federal CX remains weak and uneven. The 15 U.S. federal agencies and programs rated in this year’s...
Insights
Thursday, June 7, 2018
Compliance training plan development in the healthcare industry is undertaken with the objective of accomplishing the overall compliance goals of the organization. These goals reflect the...
Insights
Tuesday, May 29, 2018
Joe Willmore is president of the Willmore Consulting Group, a performance consulting firm located near Washington, D.C. He has more than 35 years’ consulting experience with a wide range of...
Insights
Wednesday, May 16, 2018
When a drop in performance occurs, it can be difficult to know how to address it. If, for instance, a team didn’t meet its goals for the year, what could the problem be? Is it because the...
Insight
Friday, May 4, 2018
Change management and L&D share a vital end state: performance and behavior improvement or change. As business partners first, and learning professionals second, we are change agents. No...
Insights
Wednesday, May 2, 2018
“I want our team to work more strategically. What skill building workshop do you have that could address this need?”That is a request I have received on numerous occasions over the years....
Discussion
Monday, April 30, 2018
Dear Colleagues in Learning Community,  I would like to start discussion to learn from each other on how can we measure & improve meeting effectiveness in our organizations, given that the...
Insights
Wednesday, April 11, 2018
Like many managers in his organization, Jim was experiencing herculean levels of pressure. Having worked with him before, I sensed that he was actually in tears as he described his request....
Insights
Wednesday, March 28, 2018
Successfully applying a performance consulting approach requires working in partnership with a client. A client is defined as a leader in the organization who is responsible for achieving a...
CTDO Magazine
Thursday, March 15, 2018
The argument: Trainers should be required to have consulting skills. Many job descriptions for trainers don't mention the need for applicants to have consulting skills. Is that because it...
Courses
Learn how to use the Human Performance Improvement (HPI) process, a proven approach to improving performance, to help your stakeholders create bottom-line results.
Insights
Thursday, February 22, 2018
Talent development leaders often face a misperception from other departments (and even HR) that traditionally view TD as order takers of training requests. However, TD professionals must...
Insights
Wednesday, February 21, 2018
There are two requirements for someone to work successfully as a performance consultant: Consider what we all learned in basic math: 1 (x) 0 will always equal 0. For success as a...
Insights
Tuesday, February 6, 2018
How many times have you been asked to create a training course, even though the person asking you to do so hasn’t consulted with you on the performance issue involved, and you don’t know...
Insights
Wednesday, January 10, 2018
You’ve heard it dozens of times: Change is hard. So it stands to reason that serving as a change agent isn’t easy. In fact, it requires knowledge about group developmental theory and...
TD Magazine
Tuesday, January 2, 2018
What it takes for the TD function to become a strategic partner. Do you find that, too often, you are working as anorder-taker? By that I mean that a manager contacts the talent development...
1-20 of 177 Results