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Insights
Wednesday, August 8, 2018
"Time is really the only capital that any human being has, and the only thing he can’t afford to lose." —Thomas EdisonWhen it comes to productivity, we all face the same challenge—there are...
Roles:
Insights
Wednesday, August 8, 2018
“In a culture of discipline, people do not have jobs; they have responsibilities.”—Jim Collins Delegation 101 : Delegating what to do makes you responsible. Delegating what to accomplish...
Blog Post
Friday, July 13, 2018
If you are in a position of authority, such as supervisor, manager, CEO, or just boss, you will sooner or later need to fire an employee. It’s not an enviable task, but sometimes, there’s...
Insights
Tuesday, July 24, 2018
“Managers change behavior. Leaders change the way you think without you realizing it.” —Daniel Burrus As a high-impact leader, you must understand the difference between managing and...
Insights
Tuesday, July 24, 2018
Often when a task or job is delegated, something goes wrong: a deadline gets missed, an error is made, or someone “drops the ball.” Not intentionally—it simply slips through the cracks....
Insights
Wednesday, July 11, 2018
“Some people assume we stumble onto our success, but the path of discovery is paved with interesting questions.”—Bryan CioffiA primary motive of managers asking questions is to make...
Discussion
Monday, April 30, 2018
Dear Colleagues in Learning Community,  I would like to start discussion to learn from each other on how can we measure & improve meeting effectiveness in our organizations, given that the...
Insights
Thursday, March 29, 2018
You’ve probably heard this joke before: In a bacon and egg breakfast, what's the difference between the chicken and the pig? The chicken was involved, but the pig was committed. How...
Insights
Friday, March 23, 2018
In the history of mankind, we have always had to do more with less; but there are times when we have had to do even more with still less. That’s the definition of “efficiency.” I like the...
Insights
Wednesday, March 21, 2018
“Accountability” is one of those management terms that’s right on the brink of being jargon. It gets thrown around in job descriptions, written on white boards in brainstorming sessions,...
Blog Post
Thursday, February 8, 2018
Do you remember your first management job? I do, but for all the wrong reasons! When I was 18, I was put in charge of a summer recreational sailing program. It sounds like a dream job,...
Insights
Wednesday, January 17, 2018
Fact: We live in an interruption-oriented society.Indeed, the ability to sneak off, find quiet time, or simply rest is challenging in the age of mobile devices. Just think how the noise...
Insights
Wednesday, October 25, 2017
If I’ve learned anything in the past 25 years, it’s that I provide the greatest value to my team when I say no. It’s easy to say yes. It’s popular to say yes. But very often, it’s poor...
Insights
Wednesday, September 27, 2017
My karate teacher Frank Gorman likes to say, “We are all products of our habits. Good habits? Bad habits? That is your choice.” What are you really prepared to require? What strong...
Insights
Wednesday, August 30, 2017
Good Work Habits: Self-Presentation, Timeliness, Organization, Productivity, Quality, Follow-Through, Consistency, Initiative Basic work habits are matters of self-management, which has...
Video
Monday, May 22, 2017
Are you stuck doing the work your employees should be doing? Are you so busy that you don't even have time to say hello to those outside your office? If so, you might want to consider...
Insights
Thursday, April 20, 2017
Personal responsibility: Staying focused on what one can control directly—principally one’s own thoughts, words, and actions—and controlling one’s responses in the face of factors outside...
Insights
Thursday, January 19, 2017
When I began my call center supervisor career, I did not truly understand the importance of my job. Now I realize that the frontline supervisor is vital to an organization. In fact, the...
Roles:
1-20 of 44 Results