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Insights
Friday, September 11, 2020
As coaches, leaders, and individuals, we focus a lot of the time on what we need to do. Better inspiration and motivation come from realizing what we want and why, personally and more...
Insights
Monday, July 27, 2020
If I’m being 100 percent honest, one thing I’ve always dreaded about my job is working with stakeholders and subject matter experts who tend to be more difficult. Whether it’s because they’...
Insights
Tuesday, July 14, 2020
It is hard to look around without acknowledging our common experience. From the empty streets and shuttered cafes in response to the pandemic to the crowded and passionate streets in...
Insights
Wednesday, June 10, 2020
/dəˈskrimənəˌtôrē/ adjective making or showing an unfair or prejudicial distinction between different categories of people or things, especially on the grounds of race, age, or sexWhen I...
Insights
Thursday, June 4, 2020
When new acquaintances or individuals you haven’t seen for some time approach you or you want to impress colleagues, how do you respond to common questions related to what you do for a...
Insights
Wednesday, April 22, 2020
Recall the last time you had to deliver criticism. How did you feel? Did you cringe at the thought? Did you feel less-than-adequate to handle the task? Did you avoid it for as long as you...
Insights
Wednesday, April 1, 2020
Changes to the way we work are imminent, and the most resourceful leaders will see change as an opportunity to test new ways of working while embracing the challenge of the moment—to lead...
Document
Wednesday, September 25, 2019
Challenges related to communication, decision-making, and the pace of work are of great concern to every organization.  A recent survey highlighted communication as the greatest challenge...
Insights
Monday, September 9, 2019
Research in neuroscience and behavioral economics tells us that it is difficult—if not impossible—to change someone’s mind once they have committed to an opinion or point of view. We tend...
Insights
Monday, July 15, 2019
Burnout at work is a stress-related condition that can strike no matter the size or function of your organization. It can cause low productivity and high employee turnover—both leading to...
Insights
Friday, July 5, 2019
The call to fix feedback is loud and clear. Data confirms that fixing feedback is good for your business, good for leaders, and good for your people. I think most of us who’ve been lucky...
Insights
Thursday, June 20, 2019
We’re starting a movement to fix feedback. If you’re ready to move beyond a world where feedback hurts more than it helps, where feedback power rests only with those who have titles and...
Insights
Friday, May 17, 2019
Feedback—the mere mention of the word can make your blood pressure and defenses rise. For many of us, it's a dirty word that we associate with painful conversations, bias, politics,...
Insights
Thursday, April 25, 2019
Behavior is not limited to your actions; it also determines your chain of thoughts and your attitudes. Human behavior is experienced throughout an individual’s lifetime. It includes the way...
Insights
Friday, March 29, 2019
Besides actions and results, authentic leadership is about making a commitment to people and relationships. Smart managers know that they can enhance trust even further through true and...
Insights
Thursday, March 21, 2019
As a corporate trainer and professional speaker, I speak on various topics (such as communications, meeting facilitation, team development, and project management) to a variety of different...
Insights
Wednesday, March 6, 2019
We know from research and from our personal experience that the leadership styles a leader chooses to use have a direct impact on what it feels like to work in that organization—the...
Insights
Wednesday, February 20, 2019
The recent passing of former Southwest Airlines CEO Herb Kelleher is a reminder of how important it is for leaders to be transparent.Employees loved Kelleher. He dressed in costumes and...
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