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Discussion
Friday, October 12, 2018
Hi all!  I'd love to get a discussion going around best 360 feedback solutions.  My company does not yet have a competency model, so I'm curious what recommendations you might have in light...
Insights
Wednesday, October 3, 2018
The connection between innovation and mindfulness might, at first glance, seem antithetical. How could the introduction of something new and different come from a focus on the present? If...
Insights
Wednesday, September 26, 2018
A Wisdom Council is a profoundly valuable tool for the business leader or manager grappling with a challenging concern that requires practical action. The process has its origins in a...
Insight
Thursday, September 13, 2018
Giving another person your full and undivided attention may seem obvious and not worthy of our consideration as a critical leadership capability. Why then is it so hard for so many of us to...
Insights
Wednesday, September 5, 2018
Over the last several years, we have seen some pretty public and noteworthy leadership downfalls—John Schnatter at Papa Johns, Travis Kalanick at Uber, Marissa Mayer at Yahoo, and Sepp...
Insights
Thursday, August 23, 2018
“Silence is one of the great arts of conversation.” —Marcus Tullius CiceroWe all know how to hear. It’s automatic. Biologically, it is imperative for survival. If I yell “Look out!” in a...
Insights
Wednesday, August 22, 2018
True confidence—as opposed to the false confidence people project to mask their insecurities—has a look all its own. One thing is certain: truly confident people always have the upper hand...
Insights
Wednesday, August 15, 2018
We have heard that good leaders stress the importance of knowing their people. We have heard testimonials from employees who work for engaging and compassionate managers. And we have heard...
Insights
Tuesday, August 14, 2018
No one likes to hear negative feedback about their performance, have a request denied, or hear that their team/department/company is not doing well this quarter. Beyond a few cliches and a...
Insights
Thursday, August 9, 2018
Healthcare professionals experience a level of on-the-job pressure that is second to none. No matter if we’re working in a hospital, lab, or pharmaceutical or insurance company, we see...
Insights
Wednesday, August 8, 2018
Leaders know that even though organizational change begins at one single point, it must catch on like wildfire to be successful. Unfortunately, the research on change initiative success...
Blog Post
Friday, July 13, 2018
If you are in a position of authority, such as supervisor, manager, CEO, or just boss, you will sooner or later need to fire an employee. It’s not an enviable task, but sometimes, there’s...
Insights
Wednesday, July 25, 2018
I still remember the day when my doctor told me I was going to need another hip surgery. After years of competing all over the world on great international teams, I would no longer be able...
Insights
Wednesday, July 25, 2018
I often start my work day with a huge glass of unsweetened iced tea at Panera. Everyone knows it. Even my co-workers have termed it my “Panera Office.” I insist that I’m more productive...
Insights
Thursday, July 19, 2018
Hiring decisions are among the most important you can make at work, because the costs associated with a bad hire are astronomical. The Society for Human Resource Management predicts that...
Insights
Monday, July 2, 2018
Would you believe me if I told you that a three-minute video led one group of employees to have higher engagement, higher performance, and lower blood pressure two weeks later than another...
Insights
Monday, July 2, 2018
Emotional intelligence (EI) is a person’s understanding of their emotions, management of those emotions, ability to recognize others’ emotions and behavior, and using this understanding to...
Insights
Wednesday, June 27, 2018
Service is just another spin on the transactional logic of employment, like any market-based relationship: You get what you pay for. That notion of “service” is reciprocal, quid pro quo,...
1-20 of 301 Results