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Insights
Tuesday, June 4, 2019
In my first blog post, I made the case that we have feedback all wrong. Not only do we have it wrong, but we’re paying a significant price for our missteps and misuse. The call for a...
Insights
Thursday, May 2, 2019
It’s so disappointing to receive a gift you can’t use until you get the batteries to make it work. Giving someone feedback without offering them coaching to make sense of what they are...
Insights
Wednesday, April 3, 2019
Mention the word feedback and most people cringe, at least on the inside. But feedback isn’t the problem. How feedback is delivered is most often the issue. Poor feedback delivery skills...
Insights
Friday, March 29, 2019
Besides actions and results, authentic leadership is about making a commitment to people and relationships. Smart managers know that they can enhance trust even further through true and...
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Insights
Thursday, March 21, 2019
As a corporate trainer and professional speaker, I speak on various topics (such as communications, meeting facilitation, team development, and project management) to a variety of different...
Insights
Wednesday, March 6, 2019
We know from research and from our personal experience that the leadership styles a leader chooses to use have a direct impact on what it feels like to work in that organization—the...
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Courses
Get equipped with the tools to design mentoring programs based on industry best practices and the needs of your organization.
TD Magazine
Friday, February 1, 2019
Understand why your employees get anxious about feedback and learn how to overcome your fear of delivering it. What is the most feared word in business? Feedback. The most feared five words...
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Insights
Thursday, January 24, 2019
“Human freedom involves our capacity to pause, . . . to choose the one response toward which we wish to throw our weight.” —Rollo MayKnowing what words to use in any given situation is a...
Insights
Wednesday, January 16, 2019
Many managers are not good at providing feedback, yet it is one of the most important tools they have to improve a team member’s performance. Indeed, people rely on accurate, useful...
Insights
Wednesday, December 19, 2018
This is the third in a series of five posts to describe how managers can coach people to practice genuine collaboration in the workplace. These posts represent excerpts from the ATD’s new...
Insights
Wednesday, December 5, 2018
In Hans Christian Andersen's fable The Red Shoes, a young girl longs for a pair of pretty red shoes. She ultimately tricks the blind woman who cares for her into buying her a pair. Her love...
TD Magazine
Monday, December 3, 2018
Do you have a problem employee on your team? Providing fact-based, judgment-free feedback can help you overcome the personal and business challenges such employees present—and help them...
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Insights
Monday, November 5, 2018
It’s not just the big victories that are meaningful for people. It’s the little ones, too. And remembering that important fact is crucial to maximizing each person’s potential.A growing...
Insights
Tuesday, October 23, 2018
People may listen to your words, but they react to your tone.When asked in an interview with Oprah Winfrey about the process of becoming Abraham Lincoln, award-winning actor Daniel Day...
Insights
Tuesday, September 18, 2018
The average American sits 9.3 hours a day. And sitting has been deemed the new smoking.We all know that exercise is fantastic for brain function and managing stress. What you may not have...
1-20 of 96 Results