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Insights
Tuesday, April 4, 2017
This may be a bold title, especially because you don’t know me. But what if I was right? Have you ever given thought as to how your communication may be sabotaging your influence without...
Insights
Thursday, February 23, 2017
You fire problem employees, but not difficult people. Most people can share a story about a difficult person at work. These people generally fit into several categories, such as...
Insights
Monday, January 30, 2017
ACCEL: The Skills That Make a Winning Manager, a new report from the Association for Talent Development (ATD) sponsored by Columbia Business School, examines the development of five...
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Insights
Thursday, December 22, 2016
As a manager, you’ve got a lot on your plate: motivating, delegating, encouraging, disciplining, coaching. The list goes on. But there one skill that makes all of those a whole lot easier:...
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Insights
Thursday, September 15, 2016
Managers who want employees to improve their job performance might be overlooking an opportunity to motivate them.  Scholars and psychologists have known for decades that how people...
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TD Magazine
Friday, July 1, 2016
Many companies view negative employee feedback as useful. In the past, many companies have tried to minimize or squash instances of negative feedback from their employees, often to the...
Insights
Thursday, August 18, 2016
Where is your cape? All the cool managers wear superhero capes. Why? Because it’s amazing what they accomplish every day. Doing it all and getting fantastic results—all in a day’s work,...
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Insights
Wednesday, August 3, 2016
Why do we spend so much time talking about goals as part of performance management? Every book, blog, and training program about improving employee performance starts with a conversation...
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Insights
Thursday, May 19, 2016
A new report by the Partnership for Public Service and Accenture Federal Services, Government for the People: The Road to Customer-Centered Services, finds that federal agencies are not...
Insights
Tuesday, July 12, 2016
Path 5 in 7 Paths to Managerial Leadership: Doing Well by Doing It Right examines best practices for the performance appraisal. A personal effectiveness appraisal needs to take place every...
Insights
Wednesday, May 18, 2016
While fragmented demands and conflicting priorities rain down on an organization, one of the most versatile tools a leader has at her disposal is feedback. Effective feedback is a learnable...
Insights
Wednesday, May 18, 2016
What is startling about the nature of work today is the how incessant and often conflicting demands create a daily barrage of activity. Controlled chaos is the norm. Everything is urgent;...
TD Magazine
Tuesday, March 8, 2016
Learn to develop an effective relationship with your direct reports that will result in a motivated and productive work unit. You may remember your first role as a manager of others, as...
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Insights
Friday, February 26, 2016
To modernize the annual Federal Employee Viewpoint Survey, OPM is proposing a reduction in the number of specifically prescribed questions.  On the Federal Register, OPM explains that a...
Insights
Tuesday, January 26, 2016
Most leaders believe they’re good at managing people. During my experience teaching thousands of leaders to effectively manage people, a majority of leaders still express a desire to...
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Insights
Thursday, January 21, 2016
Have you ever had a performance discussion that was a waste of time? You’re not the only one. The Washington Post reports that 10 percent of Fortune 500 companies have eliminated or greatly...
The Public Manager
Monday, January 11, 2016
Public managers can follow a few steps to open the dialogue to undiscussable topics. Elephant in the room (noun). A large issue that everyone is acutely aware of, but nobody wants to talk...
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21-40 of 67 Results