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Thursday, August 23, 2018
“Silence is one of the great arts of conversation.” —Marcus Tullius CiceroWe all know how to hear. It’s automatic. Biologically, it is imperative for survival. If I yell “Look out!” in a...
Wednesday, August 22, 2018
True confidence—as opposed to the false confidence people project to mask their insecurities—has a look all its own. One thing is certain: truly confident people always have the upper hand...
Tuesday, August 14, 2018
No one likes to hear negative feedback about their performance, have a request denied, or hear that their team/department/company is not doing well this quarter. Beyond a few cliches and a...
Wednesday, August 8, 2018
“In a culture of discipline, people do not have jobs; they have responsibilities.”—Jim Collins Delegation 101 : Delegating what to do makes you responsible. Delegating what to accomplish...
Blog Post
Friday, July 13, 2018
If you are in a position of authority, such as supervisor, manager, CEO, or just boss, you will sooner or later need to fire an employee. It’s not an enviable task, but sometimes, there’s...
Wednesday, July 25, 2018
I still remember the day when my doctor told me I was going to need another hip surgery. After years of competing all over the world on great international teams, I would no longer be able...
Thursday, July 19, 2018
Hiring decisions are among the most important you can make at work, because the costs associated with a bad hire are astronomical. The Society for Human Resource Management predicts that...
Wednesday, June 27, 2018
Service is just another spin on the transactional logic of employment, like any market-based relationship: You get what you pay for. That notion of “service” is reciprocal, quid pro quo,...
Wednesday, May 23, 2018
Too many people succumb to the mistaken belief that being likeable comes from natural, unteachable traits that belong only to a lucky few—the good looking, the fiercely social, and the...
Thursday, May 17, 2018
Ever hear the story about the man chasing after a passing bus? As he finally catches up to it on the corner, he hastily yells to the driver, “Excuse me, how far is it to X?” “Oh, that's the...
Monday, April 30, 2018
Dear Colleagues in Learning Community,  I would like to start discussion to learn from each other on how can we measure & improve meeting effectiveness in our organizations, given that the...
Wednesday, May 2, 2018
The loss of a staff member can have serious implications for a business. In fact, research suggests it can cost a business as much as £30k per employee due to a decrease in output,...
Tuesday, April 17, 2018
“I think the more a person is comfortable with themselves, and comfortable with what they know—or in a lot of cases for me in this job, every day is what I don't know…makes it easier to see...
Wednesday, April 11, 2018
Congratulations, you made it to management! But now what? The transition from employee to manager comes with many new challenges—some that are anticipated, but many that are not. As a...
21-40 of 253 Results