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Wednesday, July 24, 2019
Most people have been told (perhaps repeatedly) to think about the reader when they write, yet that sensible advice is frequently forgotten. Readers end up staring at words, mumbling, How...
Insights
Wednesday, July 17, 2019
There’s a good chance you’re the person I’m writing this article about. How do I know? Because after 30 years of military service, I discovered I’m that person too.I am guilty of the “...
Insights
Wednesday, June 26, 2019
You know leadership is the critical success factor in your organization. Gallup research indicates that 70 percent of the variance in employee engagement is tied to the manager. And...
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Thursday, June 20, 2019
We’re starting a movement to fix feedback. If you’re ready to move beyond a world where feedback hurts more than it helps, where feedback power rests only with those who have titles and...
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Thursday, May 16, 2019
“Managing up” has become a trendy buzz-phrase at all levels of the corporate ecosystem. We all understand the concept of traditional top- down management, but what exactly is managing up?...
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Thursday, April 25, 2019
Behavior is not limited to your actions; it also determines your chain of thoughts and your attitudes. Human behavior is experienced throughout an individual’s lifetime. It includes the way...
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Friday, March 29, 2019
Besides actions and results, authentic leadership is about making a commitment to people and relationships. Smart managers know that they can enhance trust even further through true and...
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Wednesday, February 20, 2019
The recent passing of former Southwest Airlines CEO Herb Kelleher is a reminder of how important it is for leaders to be transparent.Employees loved Kelleher. He dressed in costumes and...
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Thursday, January 10, 2019
Technology is enabling talent development to reach new heights with VR, mobile learning, and other training options, just to name a few new trends. Team collaboration platforms can support...
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Tuesday, October 23, 2018
People may listen to your words, but they react to your tone.When asked in an interview with Oprah Winfrey about the process of becoming Abraham Lincoln, award-winning actor Daniel Day...
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Monday, October 22, 2018
My last several blog posts have addressed understanding who your customer is and how to most effectively collaborate with them for long-term sustainable relationships. I will end this...
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Thursday, August 9, 2018
Healthcare professionals experience a level of on-the-job pressure that is second to none. No matter if we’re working in a hospital, lab, or pharmaceutical or insurance company, we see...
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Wednesday, August 8, 2018
“In a culture of discipline, people do not have jobs; they have responsibilities.”—Jim Collins Delegation 101 : Delegating what to do makes you responsible. Delegating what to accomplish...
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Tuesday, July 24, 2018
“Managers change behavior. Leaders change the way you think without you realizing it.” —Daniel Burrus As a high-impact leader, you must understand the difference between managing and...
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Thursday, July 19, 2018
With many employees naturally resisting anything but the status quo, leaders often struggle to keep employees engaged during times of organizational change. Most change, in and of itself,...
Insights
Wednesday, July 11, 2018
“Some people assume we stumble onto our success, but the path of discovery is paved with interesting questions.”—Bryan CioffiA primary motive of managers asking questions is to make...
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