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Insights
Tuesday, October 23, 2018
People may listen to your words, but they react to your tone.When asked in an interview with Oprah Winfrey about the process of becoming Abraham Lincoln, award-winning actor Daniel Day...
Insights
Monday, October 22, 2018
My last several blog posts have addressed understanding who your customer is and how to most effectively collaborate with them for long-term sustainable relationships. I will end this...
Roles:
Insights
Thursday, August 9, 2018
Healthcare professionals experience a level of on-the-job pressure that is second to none. No matter if we’re working in a hospital, lab, or pharmaceutical or insurance company, we see...
Insights
Wednesday, August 8, 2018
“In a culture of discipline, people do not have jobs; they have responsibilities.”—Jim Collins Delegation 101 : Delegating what to do makes you responsible. Delegating what to accomplish...
Insights
Tuesday, July 24, 2018
“Managers change behavior. Leaders change the way you think without you realizing it.” —Daniel Burrus As a high-impact leader, you must understand the difference between managing and...
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Thursday, July 19, 2018
With many employees naturally resisting anything but the status quo, leaders often struggle to keep employees engaged during times of organizational change. Most change, in and of itself,...
Insights
Wednesday, July 11, 2018
“Some people assume we stumble onto our success, but the path of discovery is paved with interesting questions.”—Bryan CioffiA primary motive of managers asking questions is to make...
Insights
Thursday, May 10, 2018
Corporate jargon, clichés, and buzzwords can impact how we work together in ways we can’t anticipate. In this blog series, we examine the stuff business people say to uncover any hidden...
Insights
Wednesday, May 9, 2018
Business leadership paradigms have evolved over the past few years. Historically, leaders were chosen for their business acumen and strong goal-directed behavior, like military commanders....
Insights
Thursday, May 3, 2018
Healthcare is constantly evolving. Pricing and delivery of services has to change when new laws are enacted. Companies in the biotech and pharma industries staff up when developing a new...
Insights
Thursday, April 12, 2018
Imagine your boss sent you an email that read: “Stu’s bill is two months overdue. It’s time to get tough and get prompt payment.” What did your boss mean by “get tough?” Should you call Stu...
Insights
Wednesday, April 4, 2018
Too often in the business world, we neglect consideration of psychology, emotion, and what is going on in our heads. We do whatever we can to maintain the pretense that we are emotionless...
Insights
Thursday, March 29, 2018
In a recent CNBC interview, Julie Sweet, CEO of Accenture’s North America business, said the greatest advice she could give was this: “Develop excellent communication skills. I think people...
Insights
Wednesday, March 14, 2018
Being able to communicate clearly is a skill essential to any clinician or healthcare professional. That’s no surprise. It’s imperative when transferring patients between caregivers. It’s a...
1-20 of 91 Results