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Insights
Thursday, May 10, 2018
Corporate jargon, clichés, and buzzwords can impact how we work together in ways we can’t anticipate. In this blog series, we examine the stuff business people say to uncover any hidden...
Insights
Wednesday, May 9, 2018
Business leadership paradigms have evolved over the past few years. Historically, leaders were chosen for their business acumen and strong goal-directed behavior, like military commanders....
Insights
Thursday, May 3, 2018
Healthcare is constantly evolving. Pricing and delivery of services has to change when new laws are enacted. Companies in the biotech and pharma industries staff up when developing a new...
Insights
Thursday, April 12, 2018
Imagine your boss sent you an email that read: “Stu’s bill is two months overdue. It’s time to get tough and get prompt payment.” What did your boss mean by “get tough?” Should you call Stu...
Insights
Wednesday, April 4, 2018
Too often in the business world, we neglect consideration of psychology, emotion, and what is going on in our heads. We do whatever we can to maintain the pretense that we are emotionless...
Insights
Thursday, March 29, 2018
In a recent CNBC interview, Julie Sweet, CEO of Accenture’s North America business, said the greatest advice she could give was this: “Develop excellent communication skills. I think people...
Insights
Wednesday, March 14, 2018
Being able to communicate clearly is a skill essential to any clinician or healthcare professional. That’s no surprise. It’s imperative when transferring patients between caregivers. It’s a...
Insights
Wednesday, March 7, 2018
We’ve all heard, and probably used, “those” phrases. You know the ones. Things you say because your boss said it and you want to make sure you sound like you know what you’re talking about....
Insights
Wednesday, March 7, 2018
In today's fiercely competitive marketplace, the principles of professionalism are what distinguishes individuals and companies from their competitors. Understanding the fundamentals of...
Insights
Thursday, February 22, 2018
Google the term business speak and the first result is an article titled “The Most Annoying, Pretentious, and Useless Business Jargon.” Scrolling further quickly confirms this article isn’t...
Insights
Tuesday, February 6, 2018
In a previous post I began a series on the three deadly sins of poor leadership. My initial article focused on how some leaders fail to move fast enough at replacing poor performers, either...
Insights
Wednesday, January 10, 2018
My previous post explored tech for team building. Now let's delve into technology to help develop staff. With the shift away from industrial and manufacturing jobs to service and...
Insights
Monday, December 11, 2017
Only about a third of U.S. workers are engaged in their jobs, according to a Gallup poll. If you’re a leader or manager, you can make a difference by writing in a way that engages employees...
Insights
Tuesday, November 14, 2017
If you’re a small business owner, independent contractor, or PR or marketing specialist, you recognize the power of social media to generate visibility and new business opportunities. The...
Insights
Wednesday, November 1, 2017
People skills: Attentive listing, observing, and reading; perceiving and empathizing; effective and appropriate use of words, tone, expressions and gestures (verbal, written, and otherwise)...
Insights
Wednesday, October 25, 2017
If you lead a team of employees, or have ever been in a management role of any kind, you probably found yourself in a scenario like this: You have been given a new process for your team or...
Insights
Wednesday, September 27, 2017
My karate teacher Frank Gorman likes to say, “We are all products of our habits. Good habits? Bad habits? That is your choice.” What are you really prepared to require? What strong...
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