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Insights
Tuesday, June 2, 2020
“Balance speed, rigor, quality and agility. Leave perfection to higher powers.” — Anonymous Of the five healthcare topics in the new ATD Healthcare TRIAGE Model, which ones rise to the...
Insights
Friday, May 29, 2020
In our work of teaching customer service to all kinds of organizations around the world in every industry, we’ve learned countless lessons about service from our clients. A key point in our...
Discussion
Wednesday, May 13, 2020
Prior to the onset of COVID-19, leadership development courses in my organization were primarily delivered in a traditional classroom-based environment.   Given the current state of social...
Insights
Thursday, May 21, 2020
It was Tuesday afternoon and Denise was heading back to the office to celebrate another successful session of University Health System’s onboarding, The Journey Begins Now. Her team in the...
Insights
Friday, May 15, 2020
While following the daily updates of COVID-19 cases across the nation and world, I happened to come upon the number in Singapore. Something caught my eye that stood out starkly: The...
Insights
Thursday, May 7, 2020
On Friday, March6, 2020, I was having dinner with my family. We were eating at a local restaurant. It was busy, the mood was positive, and there was laughter all around. I received an...
Roles:
Insights
Thursday, April 30, 2020
Medical professionals recognize the need for continuous learning. They understand that the stakes are high at their jobs and upskilling is essential. However, frantic schedules inhibit...
Tags:
Insights
Thursday, April 23, 2020
The COVID-19 pandemic is stretching the healthcare system in the United States. Healthcare professionals on the frontlines are facing conditions we haven’t experienced since the Spanish Flu...
Insights
Tuesday, April 14, 2020
It’s Wednesday, March 11, 2020, at 9:30 a.m., and COVID-19 is on the horizon. Our training director has just received an email from the chief information officer (CIO) stating, “If you...
Roles:
Insights
Thursday, April 9, 2020
In the term “e-learning,” the “e” is typically short for “electronic.” But with the changes in our workforce and culture, other words “e” may represent include: The ideas these words convey...
Roles:
Insights
Wednesday, April 1, 2020
As COVID-19 has brought changes to each of our daily lives, major functions of provider spaces have had to adapt and shift prioritization. The unique juxtaposition of needing increased...
Topics:
Insights
Tuesday, March 24, 2020
On March 13, 2020, President Trump declared a national emergency amidst the rapidly growing cases of COVID-19. The United States joined a growing number of countries on lockdown, which...
Discussion
Wednesday, March 11, 2020
Hello All, I am interested in knowing how your hospital/healthcare organization categorizes the leadership development tracks? For example, is it as simple as new leader, frontline/...
Insights
Monday, March 16, 2020
Working in healthcare means working in an environment without a “closed” sign to hang on the door. There are workers whose schedules span all hours of the day, workers under constant...
Insights
Tuesday, March 10, 2020
"On any given day in a hospital, you can find people having the best day of their life, the worst day of their life, the first day of their life, and the last day of their life all under...
Insights
Monday, February 24, 2020
As a follow-up to my previous blog post, ATD has some exciting updates for healthcare. In tandem with our new Capability Model, we’d like to introduce ATD’s fresh brand and model for...
Insights
Monday, February 10, 2020
Today’s talent can be sourced worldwide. Digital connectivity has melted away geographic barriers, opening a borderless talent marketplace. Cultural fluency is a must for a successful...
Insights
Friday, January 31, 2020
Healthcare leaders face the daily choice of how to use the most limited resource available to them: time. Their challenge is to continually lead more effectively and efficiently at higher...
Video
Tuesday, May 26, 2020
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1-20 of 407 Results