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Insights
Friday, August 7, 2020
By now, most organizations like Yale Medicine experienced the unexpected urgency to convert in-person classroom-based learning experiences into live virtual formats. In mid-March, when all...
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Insights
Friday, July 31, 2020
The COVID-19 pandemic is affecting everyone, but the disease has been especially harmful to people of color and other vulnerable populations such as older black and Latino adults,...
Insights
Thursday, July 23, 2020
The healthcare industry faces unique challenges for learning content delivery in its fast-paced, 24/7 patient-care environments of increasing organizational knowledge. Continuous workplace...
Insights
Friday, July 17, 2020
“The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.” —Peter DruckerIt would be a gross understatement to say that 2020 has been a year of...
Insights
Tuesday, July 7, 2020
Even before the pandemic occurred, my team was already strategizing on more effective ways to develop skills for leaders and physicians in our health system. Many of our leadership courses...
Discussion
Tuesday, June 23, 2020
Hello everyone, I am reaching out for templates or examples of outlines that will help create dynamic storyboards. These storyboards will be used to develop continuing education medical...
Insights
Thursday, July 2, 2020
Not many learning professionals have the skills and credentials to be clinicians. Fortunately, we do not need to have their skills or credentials. We just need to borrow clinicians’...
Insights
Friday, June 26, 2020
The COVID-19 pandemic is an unprecedented time for learning and development (L&D) professionals to integrate value-added learning experiences into the flow of work. The pre-COVID-19...
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Insights
Tuesday, June 23, 2020
Even before 2020, many employers were using video interviewing at least some of the time. Now, the ability to perform well in a remote interview has become a crucial career...
Insights
Friday, June 19, 2020
As I thumbed through a recent issue of Esquire magazine, I landed on an article by columnist Dave Holmes entitled “The Story of Huey Lewis Is Not a Tragedy.” The article is a narrative...
Insights
Monday, June 15, 2020
The outbreak of COVID-19 in Wuhan, China, has sent seismic tremors worldwide. Every healthcare organization, regardless of size, has felt a direct impact on their services and operations....
Insights
Friday, June 12, 2020
What do these have in common?These are examples of how healthcare simulation modalities are transforming the learning experience for healthcare providers, patients, and families. The...
Insights
Wednesday, June 10, 2020
Jess was entering her first learn-to-run clinic. Not the fastest and not the slowest, she diligently plodded away week after week. She enjoyed her progress and was anxious to strut her...
Insights
Monday, June 8, 2020
Many leaders in the interpersonal communication industry agree our biggest learning gap is practice. We have myriad fantastic communication programs and educational offerings designed to...
Insights
Tuesday, June 2, 2020
“Balance speed, rigor, quality and agility. Leave perfection to higher powers.” — Anonymous Of the five healthcare topics in the new ATD Healthcare TRIAGE Model, which ones rise to the...
Insights
Friday, May 29, 2020
In our work of teaching customer service to all kinds of organizations around the world in every industry, we’ve learned countless lessons about service from our clients. A key point in our...
Discussion
Wednesday, May 13, 2020
Prior to the onset of COVID-19, leadership development courses in my organization were primarily delivered in a traditional classroom-based environment.   Given the current state of social...
Insights
Thursday, May 21, 2020
It was Tuesday afternoon and Denise was heading back to the office to celebrate another successful session of University Health System’s onboarding, The Journey Begins Now. Her team in the...
Insights
Friday, May 15, 2020
While following the daily updates of COVID-19 cases across the nation and world, I happened to come upon the number in Singapore. Something caught my eye that stood out starkly: The...
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