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Insights
Thursday, June 21, 2018
Results from Forrester’s 2018 US Federal Customer Experience Index (CX Index™) show that federal CX remains weak and uneven. The 15 U.S. federal agencies and programs rated in this year’s...
The Buzz
Friday, June 1, 2018
Retail giant Amazon has an interesting approach to dealing with disengaged employees: Pay them to quit. Once a year, the company offers to pay full-time employees at fulfillment centers up...
Insights
Thursday, June 7, 2018
Compliance training plan development in the healthcare industry is undertaken with the objective of accomplishing the overall compliance goals of the organization. These goals reflect the...
Insights
Tuesday, May 29, 2018
Joe Willmore is president of the Willmore Consulting Group, a performance consulting firm located near Washington, D.C. He has more than 35 years’ consulting experience with a wide range of...
Webcast
Tuesday, May 22, 2018
According to recent research by ATD, six in 10 organizations have a performance improvement process in place. However, these organizations have a variety of approaches—and only some are...
Insights
Wednesday, May 16, 2018
When a drop in performance occurs, it can be difficult to know how to address it. If, for instance, a team didn’t meet its goals for the year, what could the problem be? Is it because the...
Discussion
Monday, April 30, 2018
Dear Colleagues in Learning Community,  I would like to start discussion to learn from each other on how can we measure & improve meeting effectiveness in our organizations, given that the...
Insight
Friday, May 4, 2018
Change management and L&D share a vital end state: performance and behavior improvement or change. As business partners first, and learning professionals second, we are change agents. No...
TD Magazine
Tuesday, May 1, 2018
Companies with dedicated performance improvement staff have a more effective process for improving performance than those without. Six in 10 organizations have a performance improvement...
Insights
Wednesday, May 2, 2018
“I want our team to work more strategically. What skill building workshop do you have that could address this need?”That is a request I have received on numerous occasions over the years....
Webcast
Friday, April 27, 2018
Accountability and motivation are essential for long-term business success; leaders often struggle with the challenge of both instilling these characteristics within individual staff...
Professional Partner Content
Thursday, April 19, 2018
Most organizations are figuring out how to embrace and overcome the challenges plaguing the workforce -- decreasing skill tenures, new roles and skill requirements, AI and automation, 60-...
Insights
Wednesday, April 11, 2018
Like many managers in his organization, Jim was experiencing herculean levels of pressure. Having worked with him before, I sensed that he was actually in tears as he described his request....
TD Magazine
Monday, April 2, 2018
As learning professionals in consultant roles, we often find ourselves having to influence individuals in authority with little power ourselves. Use these tips to help persuade your clients...
Insights
Wednesday, March 28, 2018
Successfully applying a performance consulting approach requires working in partnership with a client. A client is defined as a leader in the organization who is responsible for achieving a...
Courses
Learn how to use the Human Performance Improvement (HPI) process, a proven approach to improving performance, to help your stakeholders create bottom-line results.
Courses
Learn how human performance improvement differs from training and how its use can impact your organization.
Courses
Conozca cómo la mejora en el desempeño humano difiere de la capacitación y cómo su uso puede afectar a su organización.
21-40 of 526 Results