ATD Footer Logo

Headquartered in Istanbul, Akbank is one of the largest banks in Turkey. The banks more than 13,000 employees receive training through Akbank Academy, the organizations learning and development institute.

Akbank: Increasing Learner Engagement Through Gamification

This report represents ATD’s first research on complete learning technology ecosystems. A learning technology ecosystem was defined as the tools and platforms an organization uses to create, deliver, manage, and analyze its learning content. It also incl

Learning Technology Ecosystems: Tools, Programs, and Strategies Whitepaper

Learning Technology Ecosystems: Tools, Programs, and Strategies

Virtual Classrooms: Leveraging Technology for Impact highlights how organizations design, develop, deliver, and support virtual classroom training. Based on a survey of talent development professionals, the report provides data-driven insights for helpin

Virtual Classrooms: Leveraging Technology for Impact Whitepaper

Virtual Classrooms: Leveraging Technology for Impact

Video for Learning: Engaging, Reaching, and Influencing examines organizations’ use of video in talent development programs, comparing the practices of high performing organizations to other organizations. It explores how organizations use videos in thei

Video for Learning: Engaging, Reaching, and Influencing Whitepaper

Video for Learning: Engaging, Reaching, and Influencing

FM Global, one of the largest international property insurance companies, has become a top organization in its field with more than 5,000 employees worldwide.FM Global is unique among insurers because it relies on engineering data to help its clients prevent loss. Once a year, FM Global offers its engineers a three-day, instructor-led course on identifying wind exposure.

FM Global: Converting Training to an Asynchronous Online Course for Engineers

TELUS, Canadas fastest-growing telecommunications company, has always taken pride in delivering excellent customer service. CEO Darren Entwistle attributes this success to an inclusive corporate culture that empowers team members to deliver what customers need and want: Our team, and the incredible culture weve built, is our companys most valuable asset and the secret to our success.However, the companys call center learning team wanted to further improve the customer experience and began developing a new customer service model in late 2013.

TELUS: Training Employees to Deliver a Better Customer Experience

University Health System (UHS), a nonprofit based in San Antonio, Texas, operates a nationally recognized acute care teaching hospital and a network of outpatient care centers. Hernndezs philosophy is simple: Employees are the organizations greatest resource and learning is critical if UHS is to achieve its mission of delivering quality care, efficiency, and a great patient experience.

Research

Refine By

Research

Refine By

Role

Topic

Industry