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Caroline Gray

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Blended learning is a powerful training solution that combines e-learning with a variety of other delivery methods for a superior learning experience. This article reveals what makes blended learning so powerful, and how to choose the right mix of delivery methods for the best blend of skill enhancement and sustainability to ensure a compan...

Blended Learning: Why Everything Old Is New Again - But Better

From IrishTimes.com: MANAGING THROUGH THE RECESSION: A recent survey shows that Irish graduates place a higher importance on workplace flexibility than their international peers, writes CAROLINE MADDEN. IRISH GRADUATES expect to be deskbound for their working lives, clocking in from nine to five, but what they most desire is flexibility. A global survey Millennials at Work: Perspectives of a New Generation recently published by PricewaterhouseCoopers (PwC) interviewed over 4,000 graduates from 44 countries in September 2008 about their work expectations. At the time the full consequences of the economic downturn were still not clear. However, while job security must rank at the top of any short-term agenda, it's interesting that in the longer term there are some disparities between Irish and international recruits in their attitude towards employment benefits. (Read the entire article.)

Article: Flexibility more important to Irish recruits

Every office has an intellectual. There are musicians, photographers, writers, debate champions, professors, mathematicians, people with minors or majors in psychology, and so forth. Even though they had a different educational background, now these folks are your instructional designers, developers, trainers, and learning managers. Indeed, workplace learning and performance (WLP) professionals often are transitioning from previous professions or academic backgrounds.Assuming you are a manager, coordinator, or team leader, your first task is to uncover any talents of the people working for you. This is not an easy task. Many everyday roles require the application of intelligence to skills that may have a psychomotor component, such as art, architecture, engineering—the list goes on.The main quality of the intellectual person is that the mental skills she demonstrates is not simply intelligent, but that she focuses on thinking about the abstract, as well as aspects of human inquiry and the value of her strategic thinking. Consider the quote from Frank Furedi: “Intellectuals are not defined according to the jobs they do, but by the manner in which they act, the way they see themselves, and the values that they uphold.”To identify an intellectual requires more than looking at his resume. You will need to observe his language, behavior, and most important, emotional intelligence.My typical conference presentation includes an explanation of the structure of my department and team and how we’ve adapted and supported the ASTD competence model effectively. During a presentation last year, some of the L&D leaders in the room joked that they could not duplicate what I do because not everyone on their team was particularly talented. My answer was that talent can be leveraged.Great leaders should be able to maximize their team members’ strengths and address their weakness through continuous professional development and improvement. Even if you don’t have a dream team, it’s your job as manager to either work with the people you have to make them better, define their roles to match their strengths, or to manage them out of your team.In an interview with some industry leaders, all of them agreed that they prefer to hire and work with people smarter than themselves. They believe that working with intellectuals would challenge them to do better and think harder or differently. At the end of the day, no matter how gifted or talented a person is, if their attitude is toxic, their contribution to the organization is greatly diminished—and probably not worth having them onboard.Intellectual skills you can useHere’s a breakdown of some subjects and expertise that can be maximized and used to enhance learning and development.SubjectDescriptionExamples of Output (Use)RhetoricRhetoric is the art of discourse, an art that aims to improve the capability of writers or speakers that attempt to inform, persuade, or motivate particular audiences in specific situations. Public relations, lobbying, law, marketing, professional and technical writing, and advertising are modern professions that employ rhetorical practitioners.storyboard writersinteractivity designersicebreakers designersspeech or presenter’s coacheditors (training materials always need a second pair of eyes during quality reviews)on-the-job coachesNeuro-linguisticNeuro-linguistic is an approach to communication, personal development, and psychotherapy. It studies connections between the neurological processes ("neuro"), language ("linguistic"), and behavioral patterns learned through experience (behavior).trainersfacilitatorssoft skill training designersbehavioral interviewermotivational coachesGeometryGeometry is a branch of mathematics concerned with questions of shape, size, relative position of figures, and the properties of space. Geometry is also a body of practical knowledge concerning lengths, areas, and volumes.web-designersweb-based training (wbt) designersgraphic designersMusicMusic is an art form whose medium is sound and silence. Music ranges from strictly organized compositions (and their recreation in performance), through improvisational music to aleatoric forms.jinglesaudio mediavisual MediaWBT scoredame designerGrammarThe term grammar is often used by non-linguists with a very broad meaning. However, linguists use it in a much more specific sense. The term "grammar" also can be used to describe the rules that govern the linguistic behavior of a group of speakers.editorsauthorsparticipant’s guide writersspeech or presentation writerspolicy and procedure writersLogicLogic has two meanings: first, it describes the use of valid reasoning in some activity; second, it names the normative study of reasoning or a branch thereof. The study of logic was part of the classical trivium (three subjects), which also included grammar and rhetoric.learning strategistroot cause analystsdata analystsevaluatorsPsychologyPsychology is an academic and applied discipline that involves the scientific study of mental functions and behaviors. Psychology has the immediate goal of understanding individuals and groups by both establishing general principles and researching specific cases, and by many accounts it ultimately aims to benefit society. Psychologists explore concepts such as perception, cognition, attention, emotion, phenomenology, motivation, brain functioning, personality, behavior, and interpersonal relationships.human performance improvement (HPI) analystsperformance coachesleadership coacheslearning audience analystsArtsArt is a diverse range of human activities and the products of those activities; this article focuses primarily on the visual arts, which includes the creation of images or objects in fields, including painting, sculpture, printmaking, photography, and other visual media. Emotions, behavior, and feelings are also communicated through art.graphic designersvisual media producersbrand designersvisual aid designersMake your people visibleEnsuring adequate person-to-job fit is the first step in ensuring high performers are excited about their work. However, selecting the right person for the right position is only the first part of the equation. By leveraging your team member’s professional preference you will be able to lead them to high performance.By definition, high performers have demonstrated adequate mastery of their position and may find themselves in search of newer challenges and greater responsibility if these needs are not met. Remember this can be part of your talent management tactics. Lack of person-to-job fit can result in disengagement and turnover.Finding better people can be problematic. Recruiting, interviewing, and hiring a new member of your team can be timely and expensive—when compared to changes of support that enable more to be achieved from an existing team. Make sure you manage and maximize the talents of your current team. An individual who shines in one context may struggle in another. Even superstars can be deficient in certain areas. The best pathway is to maximize strengths and professionally develop and improve weaknesses. Notice your team members, use them, and make them feel valuable.ResourcesMcLuhan, Marshall (2006). The Classical Trivium: The Place of Thomas Nashe in the Learning of His Time (first publication of McLuhan's 1942 doctoral dissertation); Gingko Press. ISBN 1-58423-067-3.Robinson, Martin. Trivium 21c: Preparing Young People for the Future with Lessons From the Past. London: Independent Thinking Press, 2013. ISBN 978-178135054-6.Sayers, Dorothy L., essay, "The Lost Tools of Learning", presented at Oxford, 1947.Winterer, Caroline. The Culture of Classicism: Ancient Greece and Rome in American Intellectual Life, 1780–1910.  Baltimore: Johns Hopkins University Press, 2002.

Learning Leaders: Don’t Be Afraid of Intellectuals

The article discusses the workforce initiatives undertaken by Pillowtex Corp., a textile manufacturer to convert displaced workers into coveted employees as it reopens by the end of 2007 in Kannapolis, North Carolina. During the summer of 2003, Pillowtex closed its doors leaving about 4000 people out of work. It is stated that retraining employees to make a smooth transition from a graying, labor intensive industry into an alternative, labor hungry sector is one of the greatest challenges workforce officials are facing. Meanwhile, with the advent of numerous federal and state workforce initiatives, attempts are started to transform lost labor into an asset. Among its initiatives in North Carolina include quarterly grants for incumbent training offered to employees in different industries.

SWITCHING GEARS LEADS TO NEW CAREERS

Victoria M. Grady is the academic director of the Master in Science in Management Graduate Program and associate professor of organizational behavior and executive education faculty at George Mason University. Grady is also the professor in residence at Forvis Mazars based out of Charlotte, North Carolina.  Grady’s research portfolio focuses on the behavioral implications of organizations introducing and implementing organizational change.

Victoria Grady

The American Society for Training & Development (ASTD) honored 32 organizations from Canada, Hong Kong, India, Singapore, Turkey, and the United States as winners in the 2011 ASTD BEST Awards competition. Shell Oil Company - Jiffy Lube International, from Houston, Texas, won the first place ranking. The companies were recognized during a ceremony held at the Ronald Reagan Building and International Trade Center in Washington, D.C.The ASTD BEST Awards is the training industry's most rigorous and coveted recognition. The BEST Awards recognize organizations that demonstrate enterprise-wide success through employee learning and development. "These 32 companies excelled in creating innovative, vibrant learning cultures that clearly aligned with strategic business goals," said Tony Bingham, ASTD's president and CEO. "They get it. The leadership of these organizations value learning and know it is a strategy driver. "The 2011 ASTD BEST Award winners are recognized in a special section of the October issue of T+D, ASTD's flagship magazine, and will share their best practices at the Learn from the BEST conference on October 7th. That event is also at the Ronald Reagan Building and International Trade Center.Through an online application ASTD received entries from 73 organizations in ten countries. These organizations submitted quantitative and qualitative information to ASTD about their learning and development practices and programs. Their applications were assessed in a rigorous blind review by members of the BEST Awards advisory committee, a group of select experts in the learning and development field.The 2011 ASTD BEST Award winners and rankings:1. Shell Oil Company - Jiffy Lube International, Houston, Texas2. Grant Thornton LLP, Chicago, Illinois3. U.S. Navy, Naval Education Training Command, Pensacola, Florida4. United Overseas Bank Limited, Singapore5. CaridianBCT, Lakewood, Colorado6. BJC Healthcare, St. Louis, Missouri7. Cbeyond, Inc., Atlanta, Georgia8. Summit Credit Union, Madison, Wisconsin9. Reliance Industries Limited, Refinery Division, Jamnagar, Mumbai, India10. Steelcase Inc., Grand Rapids, Michigan11. Wipro Technologies, Bangalore, India12. University Health System, San Antonio, Texas13. Cerner Corporation, Kansas City, Missouri14. APi Group Inc., New Brighton, Minnesota15. Union Bank, San Francisco, California16. Equity Residential, Chicago, Illinois17. BMO Financial Group, Toronto, Ontario18. AlliedBarton Security Services, Conshohocken, Pennsylvania19. BB&T, Winston-Salem, North Carolina20. TELUS Corporation, Vancouver, British Columbia21. Prescription Solutions by OPTUMRx/UnitedHealth Group, Irvine, California22. Reliance Industries, Ltd, Group Manufacturing Services, Mumbai, India23. Blue Cross and Blue Shield of North Carolina, Durham, North Carolina24. The Hong Kong and China Gas Company Limited, Hong Kong25. Reliant Medical Group, a member of Atrius Health (formerly Fallon Clinic), Worcester, Massachusetts26. Indiana University Health, Indianapolis, Indiana27. InterContinental Hotels Group, Atlanta, Georgia28. ESL Federal Credit Union, Rochester, New York29. ICICI Lombard General Insurance Company Limited, Mumbai, India30. Morrison Management Specialists, Atlanta, Georgia31. Garanti Bank, Istanbul, Turkey32. Suzlon Energy, Ltd., Pune, IndiaIn addition, thirteen companies on this list have been ASTD BEST Award winners for three years or more. They are: BB&T, BJC Healthcare, Blue Cross and Blue Shield of North Carolina, Equity Residential, Grant Thornton LLP, ICICI Lombard General Insurance Company, InterContinental Hotels Group, Reliance Industries Limited, Refinery Division-Jamnagar, Suzlon Energy, TELUS Corporation, United Overseas Bank, University Health Systems, and Wipro Technologies.More information about the 2011 ASTD BEST Award winners may be found in the October 2011 issue of T+D magazine and online: www.astd.org/best. Details about the 2012 program will be available in February 2012.ASTD thanks Kepner-Tregoe and SkillSoft, Silver Sponsors of the 2011 BEST Awards.

ASTD Announces 32 Winners in Ninth Annual BEST Awards

Tony O’Driscoll is a professor at North Carolina State University’s Jenkins Graduate School of Management. Prior to joining NCSU, O’Driscoll held research and learning strategy positions at IBM.

Tony O'Driscoll

J. Thomas Edwards is currently the deputy police chief for the Raleigh-Durham International Airport located in Raleigh, NC. He retired in 2012 as the dean of public safety and homeland security training for Wake Technical Community College. Previously, Edwards has held positions as an instructor/coordinator with the North Carolina Justice Academy, BLET school director and criminal justice curriculum instructor at Southeastern Community College, and BLET school director for the Coastal Plain Police Academy.  Edwards has a doctor of education, training and development from North Carolina State University; a master of science in administration from Central Michigan University; a bachelor of science in criminal justice from North Carolina Wesleyan College; and a graduate certificate in criminal justice from American Public University.

J Thomas Edwards

Ronda Bazley Moore is the first chief inclusion and diversity officer for LexisNexis Legal & Professional. In this role, Ronda leads the development and implementation of a strategic inclusion and diversity agenda for LexisNexis Legal & Professional. Ronda has built an inclusion and diversity strategy that has quickly accelerated the organization’s capability to embed I&D into its culture to make it a competitive differentiator and the key to unleashing innovation to deliver high performance and business results.Ronda previously was the VP of global talent development at LexisNexis, where she partnered with business leaders to advance the knowledge, skills and capabilities of professionals across the organization. Ronda joined LexisNexis in 2016 as senior director of talent development in North America and became VP of global talent development in 2018. During her tenure at LexisNexis, Ronda has evolved LexisNexis talent development programs, enabling greater career progression for employees and leaders and consistently delivering award-winning talent development solutions to maximize the strength of the organization’s talent.Before joining LexisNexis, Ronda worked with Accenture, Bank of America, Deloitte and IBM. A native of Charlotte, NC, Ronda completed her undergraduate studies at the University of North Carolina at Greensboro and earned a graduate degree from North Carolina State University where she was inducted into Phi Beta Kappa.Ronda’s passion for people extends beyond the workplace and she cares deeply for others and contributes her time and talent as a leader in several organizations in the community such as Alpha Kappa Alpha Sorority, Inc., the Junior League and Jack and Jill of America. Ronda’s greatest joys include being married to her best friend, Warte, and being a mother to their two children, Bazley Grace and Bentley.

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