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Cynthia is responsible for the growth and profitability of IBM Global Process Services’ portfolio of end-to-end Learning solutions. In a prior role, Cynthia was responsible for worldwide skill development of IBM Global Services professional services people and for learning that enabled IBM Global Technology Services’ business transformation. Widely recognized for her subject matter expertise, teamwork and management abilities, Cynthia has held a variety of leadership roles with IBM in the U.S. and abroad.

Cynthia Crose

When it comes to learning, the lines between work and play are blurring. The IBM Smarter Work force initiative (which includes Saba solutions) helps organizations attract, empower and motivate their employees to perform at peak potential.  Join two of the most effective learning solutions leaders as we look at "playing on the job" in a whole new way.
Both social gaming and mobile learning are increasing in prevalence and sophistication as businesses seek innovative approaches for engaging their intergenerational workforces. Learn from Cynthia Crose how "serious games" and social collaboration are helping employees develop critical capabilities more rapidly. Robbe Addis will discuss mobile learning solutions, including the benefits and rewards of infusing mobile capabilities into any training infrastructure.
Attendees will gain an understanding of the business payoffs of serious gaming, mobile learning applications and social collaboration to enable a Smarter Workforce.


It’s Okay to Play! Using Social Gaming and Mobile Learning to Build a Smarter Workforce

Hello. I’m your new community manager for the ATD Senior Leaders & Executives Community of Practice. I’ve rarely met a challenge I didn’t want to tackle, so I’m excited to accept the challenge of leading this community to new levels of excellence. While I’m new to this position, I’m not new to the ATD (formerly ASTD) community or the talent development profession. I’ve been a member of ATD for more than 30 years, so I know the value that membership adds to your career development and the support the organization can provide to grow your credibility and outreach. I served as a chapter president, and have been involved in ATD chapter volunteer efforts in Iowa, Colorado, and the Washington, D.C. area. I have also volunteered at the International Conference & EXPO in 2009 and 2014.   My work experience includes the private, nonprofit, and federal sectors in a variety of roles—from starting as a training specialist with a nationwide financial services firm to working as a human capital consultant with federal government contractors. Along the way I’ve dipped my toes in lots of puddles and ponds: instructional design and delivery, marketing, human resources administration and management, change management and communications, workforce planning, talent management, strategic human capital planning, leadership and management development, contracting and acquisitions, public speaking, writing and publishing, logistics and event management, measurement, analytics, and evaluation. Some of the challenges I’ve tackled include:managing the development and deployment of the Executive Capstone Leader Development Program for new Senior Executive Service members to the U.S. Department of Homeland Securitymanaging the development, assessment, and reporting for the Contracting Workforce Competency Survey for all federal civilian agenciesserving as the first HR director and member of the senior executive committee for a for-profit institution of higher educationstreamlining vendor management and reduced costs while managing a $50 million contract portfolio for the HR department of the American Red Crossbuilding a business from scratch in a new market; designed, developed, marketed, presented, and evaluated more than 200 programs for 6,500 people in three yearsdeveloping a comprehensive talent management solution that reduced turnover in an entry level sales position and saved the financial institution more than $3 million. The threads that have tied all my challenges together are made up of a desire to contribute to organizational goals, to make an impact in my sphere of influence, and to enhance the lives of others.  This position with ATD seems the perfect opportunity to tie all these threads together and achieve ATD’s mission to “Create a world that works better.”   I look forward to engaging with you over the next few months through blog posts, Twitter feeds, at ATD TechKnowledge 2015 and the ATD 2015 International Conference & EXPO, and through many other mediums and events. More important, I want to hear how you’re creating a world that works better as a senior leader or executive so I can share it with the community. Let’s keep the conversation going. You can connect with me via email at cschoeppel@td.org, on LinkedIn at www.linkedin.com/in/cynthialschoeppel, or through Twitter (@ATDSRLeaders).

Got Challenges? Get Cynthia!

Cynthia Roman founded the Graduate Certificate Program in Leadership Coaching at George Washington University, and she teaches in GWU's Center for Excellence in Public Leadership. Also a partner with Strategic Performance Group, she coaches, trains, and consults in organizations as diverse as the American Red Cross, USDA, Host Marriott, and Honda North America, and regularly gives presentations on coaching topics. She holds a doctoral degree in adult education and has served as adjunct faculty member at several universities.

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