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Jack Contessa

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Case Study: Social Networks Upgrade Residency Programs

The next time you want to engage a potentially valuable connection, extend the social media conversation. Here’s how.

Write to Extend Social Media Conversations

Designing Virtual Learning for Application and Impact

October 2020 - TD Magazine

With business leaders focused on measuring employee productivity, managers need to increase the frequency of performance conversations.

Are Your Employees Productive?

Crucial conversations don’t have to become costly conversations. These tips can give you more confidence to speak up, empower others to have crucial conversations, and improve your life and organization.

Costly Conversations: How Lack of Communication Is Costing Organizations Thousands in Revenue

As a global, integrated healthcare services and products company, Cardinal Health provides customized solutions for hospital systems, pharmacies, ambulatory surgery centers, clinical laboratories, and physician offices worldwide. The company’s medical supplies, pharmaceuticals, and other cost-effective solutions enhance supply chain efficiency from hospital to home.Backed by nearly 100 years of experience, the company depends on an inclusive learning culture for developing its more than 37,000 employees. Cardinal Health Chairman and CEO George Barrett attests: “We are committed deeply to talent development and believe this is the secret to competitive advantage.”In 2013, the organization identified mentorship as an area where it could expand and improve the effectiveness of employee development opportunities. Cardinal Health already had several mentorship programs in place to help connect employees across functional areas, but these groups were isolated or informal in nature. They struggled with unclear goals, a lack of resources to facilitate effective conversations, and little collaboration between programs.

Cardinal Health: Building the Foundation for a Company-Wide Mentorship Program

February 2020 - ATD Links

Trust is clearly the foundation of everything that you do. When you meet a new person, really, in the back of your head unconsciously, you’re asking—do I trust you or not? And at what level do I trust you?

How to Build Unstoppable Teams Through Extreme Trust: A Conversation With Jason Treu

Coaching boosts sales performance more than just about anything else managers can do. So why do so few organizations do it systematically and well?
Join Henry Bruckstein, founder of Canam Research, and Jake Miller, product marketing manager at Allego, to learn important insights from the 2019 State of Sales Coaching survey. Our speakers will synthesize the different views from sales reps, managers, and sales enablement pros to uncover:

common misalignments that hinder effective coaching
proven ways to overcome lack of time and other barriers to coaching that managers face
which types of sales coaching work best
 


2019 State of Sales Coaching: Confessions of Managers, Reps, and Enablement Pros

The best ideas and the most creative solutions to problems often come from those on the front line.

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