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Lisa A. Burke

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Lisa Spinelli is a dynamic leadership and career development coach, trainer, and workshop facilitator with a passion for helping individuals navigate career transitions and leadership growth. As the founder of Blue Pinecone Consulting, Lisa specializes in coaching and training rising leaders and empowering them to embrace authenticity, adapt to change, and excel in their professional journeys.

Lisa is a Professional Certified Coach (PCC), accredited by the International Coaching Federation (ICF), and has delivered one-on-one leadership and career transition coaching to leaders in public service, employees at Fortune 500 companies, and nonprofit employees. Her extensive experience includes developing and facilitating workshops for organizations such as the USDA, Library of Congress, U.S. Air Force, and Bureau of Indian Affairs, from small groups of 10 to larger groups of more than 150.

Before founding her consulting firm, Lisa served as a director at an e-learning platform and has also worked at ATD as a senior content manager, where she created and managed workshops like ATD’s Troops to Trainers at Ft. Belvoir. She also created and hosted the popular The Accidental Trainer podcast and authored multiple career development resources, including the book Teachers to Trainers and the workbook Take Charge of Your Career.

Lisa’s unique perspective is shaped by her family’s strong ties to public service, with her father serving in the NYPD, U.S. Army, and CIA, and her husband being a disabled USAF veteran as well as having grown up in Rome, Italy. Her connection to the greater good and more well-being lifestyle fuels her passion for coaching and helping others. 

Lisa holds a master’s degree in journalism from Columbia University and a bachelor’s degree in English from the University of Virginia.

Lisa Spinelli

Talent development professionals help others. Ben Nemtin, star of The Buried Life, called attention to that in his keynote address closing out the Association for Talent Development’s Virtual Conference: Unleash Potential. And he noted that attendees could likely relate to his bucket list pursuits that entailed not only going after the big things he wanted to do before he died but also involved helping others.The Roots of The Buried LifeAs he began his session “Impossible to Possible,” Nemtin spoke about falling into depression after seemingly being on top of the world as he graduated high school in Victoria, British Columbia, Canada. He had a spot on the national under-19s rugby team and a college scholarship.But that joy soon turned to anxiety, trouble sleeping, and then depression. He became a shut-in in his family’s home, not understanding why he was feeling the way he was. A summer in a new town, securing a job that brought him confidence, and talking with others about his feelings led Nemtin to start turning the corner. From there, he decided to only surround himself with people who inspired him. He found three individuals who fit that definition: Jonnie, Duncan, and Dave.Sketchnotes provided by See In ColorsWhat followed was their decision to make a film. The quartet were inspired by the Matthew Arnold poem The Buried Life, in which the poet described how we all too often leave our dreams and aspirations buried with day-to-day life getting in the way.To avoid dying without living their dreams, the young men created a bucket list—the stipulations being that they would act as if they had $10 million in the bank and that the goals had to be crazy big. They also knew they wouldn’t be able to accomplish their goals by themselves. They decided that every time they crossed off an item on their list, they would help a stranger do the same.The list that Ben and his friends crafted included such things as helping deliver a baby, having a beer with Prince Harry, and playing basketball with President Barack Obama. That last one required all the grit and persistence they could muster, including dealing with a number of rejections before it finally happened.“Doing what you love actually inspires others to do what they love,” said Nemtin. There’s a ripple effect. The same ripple effect occurs when you help others: They, in turn, have a propensity to help those around them.Your Resiliency Tool KitTo be able to help others, you need to take care of yourself, emphasized Nemtin. Here are some tips to do so, and these comprise what he calls his resiliency tool kit.Gratitude. Think of one thing each night before you go to bed and one thing in the morning when you get up that you are grateful for. They can be as minor as a meal with a loved one, a walk, or the sun being out.Exercise. You don’t have to go for 60 minutes, Nemtin pointed out. Five minutes of push-ups or a 15-minute walk will help you release negative emotions.Mindfulness. This can take the form of the Headspace or other app, a walk, meditation, or being cognizant to breathe deeply from your abdomen.Detox. This may mean staying off social media for 24 hours or avoiding the news for the same period. When you return, only use the tools that bring you joy—come back in control of how you spend your time.Connect. To ease anxiety and stress, talk with friends or a therapist, continued Nemtin.Purpose. This is what the bucket list is all about: doing the things that are most important to you and that bring you joy.Help others. You can’t feel bad when you’re helping others.Nature. If you’re unable to actually go outside for 15 minutes right now because of the pandemic, bring nature inside by getting a plant or two.Fulfilling Personal GoalsThough this belief is hopefully shifting, it’s long been the pervasive mindset that pursuing our personal dreams is selfish. Nemtin refuted that, noting that pursing our dreams is actually a service. Prioritizing your goals, he says, is beneficial to you, your friends and family, your career, and your organization. And if organizations and leaders create an environment that encourages people to go after what they want, those individuals are far more likely to stick around.Psychologist Tom Gilovich reported in his research “The Ideal Road Not Taken” that 76 percent of people identified on their death beds that their greatest regret was not fulfilling their ideal self. What leads people to stop short of that goal? Nemtin identified two reasons. One is that—unlike work goals and duties—our personal goals have no deadlines. The second is that we often lack the inspiration to move forward. To that, Nemtin suggested that we create our own inspiration through small steps and think of “dreams as projects.”Here are five steps he outlined to accomplish your personal goals:Write them down. Putting them down on paper makes them real.Share them. As Nemtim showed with his bucket list, you need others’ help. All too often, we don’t share our goals due to fear—either because we’re afraid of what others may think or because we fear falling short of accomplishing them.Persist. Sometimes we fail because we give up too quickly. Nemtin showcased his persistence in his and his friends’ efforts to play basketball with President Obama.Go for moonshots. Nemtin, smiling, noted that the level of competition for reachable goals is much higher than the competition for ambitious moonshot goals, which few people strive for.Give. Nemtin briefly recalled speaking at ATD TechKnowledge 2019, where he shared the stage with Tiago, a brain stem tumor sufferer who, through the Make a Wish Foundation, expressed his desire to go bobsledding. As a result of Nemtin and the conference attendees, Tiago realized his dream.Ripple effects happen not only from big things—for example, a smile causes a ripple, as does a compliment—Nemtin pointed out. And we don’t necessarily see those reactions happening, and that includes training and development results. But know that as talent development professionals, said Nemtin, you create a positive difference in others.Share your ATD Virtual Conference experience on social media. #ATDVirtualConference

Ripple Effect of Helping Others

Ben Nemtin is a New York Times bestselling author and co-founder of The Buried Life movement. Prior to his keynote session, Nemtin spoke with Connection Point about his background and experience and what he’ll share with ATD Virtual Conference: Unleash Potential attendees.When you took a road trip to accomplish your bucket list, you also helped strangers cross something off their lists. What was the impetus behind that decision?We had a list of really audacious goals, and we knew that we’d never be able to accomplish those things on our own—we would need the help of other people. So, it made sense for us to proactively help others try to accomplish their goals as well. What we didn’t realize was that the goals that we helped facilitate ended up meaning more to us than the goals we accomplished on our list, even the big, big goals. It resonated more. It didn’t match the feelings we got from accomplishing our goals. It was unexpected that that resonated as much. We realized over time that that was what mattered most—helping other people.And when you help others, they want to help you more. So, once people heard that we were helping other people, they wanted to help us more; it’s a self-fulfilling prophecy. It’s a win-win. You get to fill yourself up, you get to help other people, and ultimately, it helps you in ways you wouldn’t expect.Any other unexpected, yet valuable, lessons you’ve learned from your different experiences?The simple fact is that anyone can do anything. We wrote down these list items that we were convinced were impossible—play basketball with President Obama, sit with Oprah, make a TV show, write a No. 1 New York Times best-seller. We almost wrote them down in jest—they were the biggest moon shots we could ever think of. And we pretended when we wrote the list that we could do anything—that was the rule. You had to pretend you had $10 million in the bank.Over time as these moon shots started to come to fruition, we really had no choice but to believe that we could do anything. It really changes the way that you live your life. This whole journey ended up becoming more than just a bucket list. It became a philosophy of life.After some of those big things came off our list, it changed my DNA. All of a sudden I wasn’t thinking—even when I was faced with a challenge—I wasn’t thinking “Can I do this?” I was thinking “Do I want to do it?” Because I know it is going to take a lot of work, and I know that I’m going to come up against a lot of obstacles, but I can do it if I really, really want it and I want it for the right reasons. So, it is more about are you doing this for you, or are you doing this for other people?You have been candid about living with depression—where do you go for inspiration and hope?I get a lot of inspiration and hope from the people in my life that I surround myself with—my friends, my family. The greatest thing in my life, if I look back, if I can pinpoint one thing, is when I was in my early years in university when I was hit with my first bout of depression and I decided I was going to try and only surround myself with people who inspire me. By inspiring, I mean that they gave me energy versus took energy from me.And that’s how Buried Life began. I found someone in the neighborhood named Johnny and said, “Hey, you make movies. Let’s make a movie.” And we gathered some people together. Actively surrounding myself with people who inspired me really changed my entire life. I’m continuing that practice. When I find someone who is really inspiring, I try and stick around them. That really recharges my battery. It’s about being conscious about the people I’m surrounding myself with.Another aspect is being in tune with what my body needs. When you’re little, you don’t know because you’re still learning. But now, for instance, I know that I need to get eight hours of sleep. I need to exercise.I started a practice of mindfulness—meditation has become huge for me for my mental health and well-being. Giving back also makes me feel better. I don’t think about how crappy I feel—I think about someone else. I’ve learned gratitude and focusing on things I’m grateful for rather than things I’m worried about. All those things have really helped. I call it my mental health toolkit. I reach into it when I see the signs that I’m starting to struggle.I think everyone should have a mental health toolkit for times of need and also know that it’s OK to ask for help. It’s so much harder to do it on your own, and you don’t need to do it on your own. You aren’t alone. Everyone is struggling—humans have ups and downs, and we need to talk about those downs just like we celebrate the ups. The more we normalize the conversation, the more quickly we remove the stigma around mental health and therapy.What’s the latest item you’ve added to your bucket list?The latest item that I’ve added to my bucket list is another book. I’d love to write another book, so I’ve been thinking about that. The original Buried Life list is now at 91 out of 100 for things we’ve accomplished, and the goal is to accomplish #100, which is to go to space.What is one action TD professionals can take right now to unleash potential?You can take 20 or 30 minutes to sit in a quiet space and write your bucket list. This will move you one step closer to your goals and toward your potential. Remember, this is about personal betterment to improve your life and improve your professional journey.Share your ATD Virtual Conference experience on social media. #ATDVirtualConference

Believe the Unthinkable Is Possible: A Q&A With Ben Nemtin

A little over a year ago, LinkedIn launched its AI-powered coaching chatbot. You can ask it for advice on workplace issues, and it will help with suggestions on how to build skills, tackle issues, or move your career forward. Could this be the future for coaching at scale?The prospect of deploying an AI-powered virtual coach that could support thousands of employees simultaneously with their workplace challenges and aspirations is an attractive one. Imagine the savings on coaching and the benefits for employees of having access to a coach, round the clock, to respond to their every need almost instantly.Can AI replace a human coach?For incoming, younger employees, this may be just what they’re looking for: A recent survey found 66 percent of 25–34 year-olds would rather talk to AI about their problems than a loved one.And it’s easy to see why. With the power of generative AI, a chatbot can communicate with empathy. People report that the experience feels just like texting with an actual human, leading to concerns that we are rapidly becoming too attached to or dependent on these AI companions.The potential of providing this kind of support to employees is not without risk. While the interactions feel real, we must remember that the chatbot has been trained to mimic empathy. It knows what an empathic response to challenges and vulnerability sounds like and gives a seemingly appropriate reply. But it lacks genuine human empathy. It doesn’t actually care like a person may.Unlike a human coach, AI can’t think, feel, or relate to a person. No matter how sophisticated its language model, a coaching chatbot lacks the nuances of personal connection—and it cannot draw on a lifetime of emotional intelligence to offer support. Without that vital human connection, AI cannot effectively deliver workplace coaching.What are the benefits of AI in the coaching process?Where AI can significantly enhance coaching is by automating some logistical aspects, such as coaching provision and mechanics, making it easier and more efficient to build strong, effective coaching relationships. For example, AI can analyze hundreds of data points to match an employee with a suitable coach, increasing the likelihood that the two individuals will work well together, rather than leaving it to chance or asking an employee to choose from a list of coach bios.AI can then manage administrative tasks, such as scheduling calls, taking notes, and curating personalized content and learning materials from the vast quantity of resources organizations provide to their employees. This helps employees take post-coaching action and removes the administrative burden of managing the relationship, driving greater engagement and improving ROI.When deploying coaching at scale across all levels of the organization, AI platforms can minimize administrative overhead for learning and development (L&D) teams while delivering a seamless, engaging employee experience.AI also has the potential to analyze data from across an organization’s HRIS, recognizing patterns and identifying employees who could benefit most from coaching. For example, AI can detect factors that increase the probability that key employees could become flight risks, thereby creating an opportunity to intervene with career development resources before they decide to leave the organization. What’s next?It’s inevitable that AI will advance exponentially, potentially even creating life-like avatars that mimic human interaction. Until we have artificial general intelligence (where machines can truly think like humans), behind those lines of code, AI-powered coaching misses the spark of humanity that makes coaching so effective.Learn how you can offer scalable, personalized career coaching—that’s powered by people and technology—to employees at all levels of your business within your budget. 

What Is the Future for AI in Coaching?

One of the most critical questions talent and learning professionals need to answer to close an identified performance gap is whether to build or to buy the expertise needed to design, develop, and deliver the most effective learning experience. This is not just an either-or decision. There are many variations, ranging from completely outsourcing to partnering with an external source for just some of the components. The decision not only affects the solution, but also the budget, personnel, support efforts, time involved, the results for the employees and ultimately the success of the organization. What do you need to know before the conversations start? What research do you need to do? What questions do you ask? Where do you start?Situations like this are a common part of the talent leader’s portfolio. Your starting point might be different depending on your industry, your size, your market position, the maturity of your learning function, and other factors. However, if you are part of a benchmarking consortium, such as the ATD Forum, there is a known pathway–ask your peers!Forum members have a variety of methods to gain information from a diverse group of peers, including sending a simple member-to-member survey, asking others at a small group cohort meeting, hosting a virtual roundtable for members to share and ask questions, and holding deep dives at interactive labs.At the 2023 Spring Lab in San Diego, members focused on the build-or-buy conundrum and took it a step further to collectively develop ideas, checklists, and questions to enable a perfect fit between a provider and customer, regardless of whether the provider is internal or external. Context was provided by a member and its external strategic partner sharing a case study. This included an overview of the challenge, the case they developed for using an external supplier, and the many techniques employed over the years to work together to enable success for the real customers—the employees.Using this scenario, the collective peer group of talent leaders from 19 companies developed a list of reasons for using external versus internal suppliers, used the Value Proposition Canvas tool to dive deeper into clarifying needs, heard from an expert on using burden rate (the cost to an organization of hiring and maintaining an employee beyond their wages) when cost is a primary factor, and, finally, developed a list of elements to consider when selecting an external provider.Reasons for considering an external supplier:Diversity of thought and known expertise related to solving the challenge lends credibility on the issue that might be missing internally.A partnership can expand the company’s network for ideas, people, and solutions; this might include mentorships.Time to market can be much faster.Processes established to easily show metrics and ROI if the supplier has a model or tool designed for that purpose.Content maintenance capability is a huge factor, and the supplier may have a dedicated team.Reasons for not using an external supplier:An external person or group not understanding the context of the organization, the need, or similar factorsChallenge of getting executive buy-inCost, especially when burden rate is considered a sunk costRisk factors if internal leadership changes, the vendor gets acquired by another company, or other unforeseen circumstancesInitial time investment to set up the contract, especially if it involves legal, compliance, contracts, IT, or other departmentsLack of specificity based on industry—for example, experience from banking not applicable to constructionThe group then developed a list of elements to consider when selecting an external supplier. As the small groups reported their ideas, there was large group discussion and experiences shared from the rest of the peer group. The host team with the case study, along with the strategic partner, supplemented the conversation by providing real-life examples.With this list of elements clarified and expanded, the teams brainstormed how to determine whether these elements were present. A sampling of the elements and response includes:Element: How might we know if the supplier’s offering will really meet our need?Suggestions generated:Ensuring internal clarity on the problem and need by using a tool like the Value Proposition Canvas or Cathy Moore's action mapping prior to engaging with themRequesting demos and asking for a pilot or examplesAsking what they would change from their standard format for your organizationAssessing how they engage and ask questions of you as a client (Do they probe to dive deeper?)Element: How do you know if the external supplier can serve as a thought partner within your context?Suggestions generated:Asking for a list of other clients the supplier has worked with and interviewing themWorking through a scenario you provide and seeing how the supplier respondsAsking broad, open-ended, what-if type questions and focusing on what is referenced, especially noting other thought leaders and researchAsking, “What in our relationship, as you understand it now, might incur extra work and therefore additional fees?”Asking for examples of times when the supplier has provided thought leadership and the results garnered (Is there a regular cadence for sharing experience and current thought leadership? For example, does the supplier have a regular web conference or blog or gathering of clients to share forward-thinking ideas?)Asking for a list of the books, articles, whitepapers, or blogs the supplier has published for the industry at large and a list of conferences or other venues where they have shared experiencesThe build-or-buy decision is huge. However, if the decision is to buy, it takes continued effort from both parties—the customer and the supplier—to build an ongoing strategic partnership that results in a perfect fit which in turn makes an impact on the organization. Connecting, collaborating, and sharing with industry peers is an excellent start.

Build Versus Buy: Lessons From Peers

When it comes to employee training, companies often face a tough decision: How do we ensure our teams continuously learn, develop skills, and stay engaged without overwhelming them (or ourselves)? If you’ve ever felt like you’re juggling too many pieces of a complex training puzzle, you’re not alone. The good news? An integrated learning system (ILS) could be the magic key to simplifying and supercharging your training program. Here are four ways an ILS can transform your employee training, making it more efficient, accessible, and engaging for your team.1. Centralize Your Training Content (Everything in One Place!)Picture this: You want your employees to access training materials, but half the resources are in email attachments, some live in a forgotten folder on the server, and a handful are buried in an external site. Not exactly the most efficient setup, right?An integrated learning system fixes this headache by centralizing all your learning materials into one easy-to-access hub. No more scavenger hunts for content—employees can access training videos, documents, assessments, and more from a single platform.How to Start: Organize your current training content into broad categories (for example, onboarding, technical skills, soft skills), then upload them to your ILS. Over time, you can add more specific courses based on employee needs.2. Make Learning Accessible (Anytime, Anywhere!)Today’s workforce is more flexible than ever. Between hybrid work schedules, remote offices, and mobile teams, training that fits into a rigid 9-to-5 window simply won’t cut it anymore. Employees want learning that’s accessible when and where they need it—and that’s where an ILS shines.With an integrated learning system, employees can access training materials from any device at any time. Whether at home on a laptop, on the bus with a phone, or during lunch with a tablet, learning becomes convenient and accessible.This flexibility not only increases engagement but also encourages self-directed learning. When employees can dip into training modules during their downtime, learning becomes less of a chore and more of an opportunity.Pro Tip: Communicate the benefits of “anytime learning” early and often to your employees and provide clear guidelines on accessing the system across devices.3. Track Progress and Measure Success (Say Goodbye to Guesswork)Measuring training effectiveness manually can feel like hitting a moving target. Did everyone complete the course? Are they applying what they’ve learned? How is it affecting the bottom line?With an ILS, you can track every step. Check course completion rates, pull up performance analytics, and make real-time adjustments. If employees are struggling, offer support or tweak the content. If a course is a success, expand it to more employees.Quick Win: Use your system’s analytics tools to create monthly or quarterly progress reports that show key metrics like course completion rates and employee performance improvements.4. Foster Collaboration and Engagement (Learning Is a Team Sport!)Training shouldn’t feel like a solo journey. With an integrated learning system, you can make learning a more collaborative and engaging experience. Many ILS platforms include features like social learning (think forums, chats, or discussion boards) where employees can share insights, ask questions, and collaborate with their peers.You can also create group challenges, reward participation with digital badges or points, and even host team-based learning events. This creates a sense of community and makes training feel more like a shared adventure than just another item on the to-do list.And let’s face it: A little healthy competition never hurt anyone. By introducing gamification elements (like leaderboards or completion badges), you can motivate employees to push themselves and stay engaged in their learning.Fun Tip: Launch a friendly competition among departments or teams to see who can complete the most training modules in a month. Offer a small prize or public recognition to the winners!Investing in an integrated learning system is one of the smartest moves for your employee training program. It simplifies content management, boosts accessibility, allows you to track progress, and makes learning a collaborative experience. Best of all, it does this in a way that’s both scalable and adaptable, whether you’re a small business just starting out or a large corporation expanding its offerings.

4 Ways an Integrated Learning System Can Transform Employee Training

Secretary of Labor James P. Mitchell lias announced the resignation of W. C. Christensen as Director of the Bureau of Apprenticeship and Training and the appointment of Edward E. Goshen, the Bureau's present Executive Director of Apprenticeship Service, a

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