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Mark Johnston is HUD’s deputy assistant secretary for special needs assistance programs.

Mark Johnston

Summer 2013 - The Public Manager

Partnering for Performance at HUD and VA

June 2020 - TD Magazine

Book Capsules, June 2020

Mark David Jones has been transforming organizations for two decades and is in high demand as a speaker and transformation expert for clients such as General Electric, Johnson & Johnson, BMW, Coca-Cola, and The Mayo Clinic. He is currently chief operating officer at World Class Benchmarking, a consultancy firm helping organizations who want to achieve industry-leading excellence. Jones' background includes a variety of leadership roles over 26 years at the Walt Disney Company, as well as other leading private and public sector organizations. He has held teaching positions at the University of Florida, and Florida State University, where he earned his MS in organization development. Jones currently resides in Orlando, Florida.

Mark Jones

Mark David Jones

Innovation is a Team Sport

Lisa Christen is CEO of a boutique leadership development firm, Christen Coaching & Consulting. She is an award-winning executive coach and an expert in developing 21st century leaders, teams, and cultures with clients from companies such as Google, Dell, Mars, Johnson & Johnson, and Siemens. From performance coaching for royalty to culture transformation at Fortune 100s, Christen knows what it takes to help leaders thrive in the digital era.

Lisa Christen

Mary C. Johnson

SPEAKING FROM EXPERIENCE July 1980

Ericka Elliott is a Sr. Solution Manager with AchieveGlobal. Her primary role is to work with client organizations to manage and implement strategic solutions, blended workflow learning solutions and global learning initiatives. Ericka's role as a solution manager blends her expertise in project management, training solution implementation and strategic sustainment planning. She has more than 10 years in project management experience and has spent the last 8 years performing not only as a strategic project manager, but also as consultant for successful training implementations and behavior change initiatives. Ericka has partnered with a diverse group of organizations including Wal-Mart, Samsung, Morgan Stanley, and American Airlines to ensure that their multi-million dollar learning and development projects were planned and executed in a way that maximized learning effectiveness and had an impact business results. As a Sr. Solution Manager Ericka has demonstrated the analytical and organizational skills required to plan and organize multiple facets of complex performance improvement project; including outlining the training solution, defining goals and objectives, delegating tasks, coordinating resources and managing budgets and timelines. Her area of expertise extends from the facilitation of strategic project management to designing customized sustainment plans to maximize learning effectiveness. Ericka has extensive experience managing large, global implementations and specializes in blended learning solutions. Ericka's professional experience includes a wide-ranging employment background where she has held project management, business analyst and sales roles at Mellon Financial Corporation, Johnson & Johnson, and Hewlett-Packard. Before joining AchieveGlobal in 2005 she held the position of Field Sales Analyst with American Express. Ericka began her undergraduate studies at Bryn Mawr College and holds a Bachelor of Arts degree in Business Management from Chatham College. She also holds a Microsoft Project Specialist certificate and is a Certified Associate in Project Management (CAPM).

Ericka Elliott

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