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Marshall Fels

Marshall Goldsmith is the author or editor of 35 books, which have sold more than 2 million copies, been translated into 30 languages, and become bestsellers in 12 countries. Along with the bestselling Triggers, he has written the New York Times bestsellers Mojo and What Got You Here Won’t Get You There—a winner of the Harold Longman Award for Business Book of the Year, and one of the BookScan top five bestselling management books of the past 10 years. Marshall’s other books include Succession: Are You Ready?—a Wall Street Journal bestseller—and The Leader of the Future—a Businessweek bestseller. Three of his books have been American Library Association Choice Award winners for Best Academic Business Books of the year. Marshall received a PhD from UCLA’s Anderson School of Management, and he teaches executive education at Dartmouth’s Tuck School of Business. He is one of a select few executive advisers who has worked with more than 150 major CEOs and their management teams. Marshall served on the board of the Peter Drucker Foundation for 10 years, and has been a volunteer teacher for U.S. Army generals, Navy admirals, and Girl Scout executives, along with international and American Red Cross leaders. His professional acknowledgments include: Harvard Business Review and Best Practices Institute—World’s Number 1 Leadership Thinker Global Gurus, Inc., and Fast Company magazines—World’s Number 1 Executive Coach Institute for Management Studies—Lifetime Achievement Award for Excellence in Teaching American Management Association—50 great thinkers and leaders who have influenced the field of management over the past 80 years Businessweek—50 Great Leaders in America Wall Street Journal—Top Ten Executive Educators Economist—most credible executive advisers in the new era of business National Academy of Human Resources—fellow of the academy World HRD Congress—global leader in HR thinking.

Marshall Goldsmith

“Leadership is a matter of how to be, not how to do.”That quote, from the legendary Frances Hesselbein, supports her enduring passion for creating the leaders of the future who are “mission-based, values-based, and demographics-driven.”The Association for Talent Development mourns the loss of Hesselbein, a supporter and champion of talent development and learning. She passed away December 11 at the age of 107.She was a keynote speaker at the ATD 2003 International Conference & EXPO and a recipient of (then) ASTD’s Champion of Workplace Learning and Performance Award in 2005. She also authored the chapter “Leading the Workforce of the Future” in The ASTD Leadership Handbook.“Our Champion award is given to an individual whose advocacy, commitment, and actions in support of learning and development have influenced audiences and organizations, and Frances exemplifies the spirit of this award,” said Tony Bingham, ATD President and CEO. “We’re grateful for the decades of thought leadership that she generously shared with our global talent development community.”As a pioneer in her work with leadership and social service, Hesselbein was a visionary and extraordinary leader who was an early adopter of diversity and inclusion. Best known for her 13 years as CEO of the Girl Scouts, she spent more than 40 years defining leadership and the value of serving others. In 2022, she received the President’s Volunteer Service Award.“Frances was born in 1915, before women had the right to vote. By the end of her long life, she had refocused the mission of the Girl Scouts of America to equip young women for roles in society and introduced innovative ideas into leadership development,” said Pat Galagan, ATD’s former executive editor. “She advocated a circular management style, which was more inclusive than top-down hierarchies, sharing leadership to ‘the outer edges of the circle.’”“Leadership gurus such as Warren Bennis, Peter Senge, and Jim Collins recognized her as one of the most innovative and inspired leaders of their time,” Galagan continued. “When asked by a journalist who was the greatest CEO in America, Peter Drucker named Hesselbein, saying, ‘Frances Hesselbein could manage any company in America.’”“Frances Hesselbein was one of the most impactful and admirable Level 5 leaders of the 20th century,” author Jim Collins noted. “She taught me that one of the greatest sources of energy is leadership done in a spirit of service. Her most enduring impact is through the multitude of leaders—in business, in the military, in the social sectors—inspired by the guiding principle of her life: ‘To serve is to live.’ We have lost an irreplaceable light in our world, andin our lives. Her greatest gift was her uplifting example.”Her impact on diversity was felt during her time as CEO of the Girl Scouts. She changed the standard Girl Scout handbook by hiring educators and artists to write four different handbooks reflecting the different cultural identities of members.“In my life, I have had the honor to work with many amazing leaders. Frances Hesselbein is the greatest leader that I have ever met,” said Marshall Goldsmith. “She was also the most kind and gracious human being. When I met Frances, I was doing pioneering work in 360-degree feedback that was customized to fit the organization’s values. I volunteered to work with Frances and the Girl Scouts. She ‘led by example,’ was the first to get feedback, and always worked at becoming an even more effective leader. Since then, she has shared her wisdom with many of my CEO clients. Frances Hesselbein will always be my number 1 hero!”She was president and CEO of the Peter F. Drucker Foundation for Non-Profit Management (now the Frances Hesselbein Leadership Institute) and the editor in chief of the award-winning Leader-to-Leader journal. She also served as the Class of 1951 Chair for the Study of Leadership at the United States Military Academy at West Point.According to her obituary, “Hesselbein served on multiple boards including Pennsylvania Power and Light, Mutual of America, and the Bright China Foundation. She chaired the United Way of Central Pennsylvania. She was invited to the White House by seven different presidents and received the Presidential Medal of Freedom in 1998. She was appointed to the Presidential Commissions on National and Community Service by President George \[H.\] W. Bush in 1992 and 1993.”“I will always remember Frances for her leadership in the Girl Scouts and for giving hope and inspiration to everyone she touched at every age,” said Elaine Biech. “She was one of the first people to write about women in leadership and so I often quoted her. One thing that resonated with me was her belief in learning by doing and to me that is what I believe is critical: experiential learning.”Hesselbein wrote two memoirs—Hesselbein on Leadership and My Life in Leadership—and was the co-editor of 27 books published in 29 languages.In an August 11, 2017, Lehigh Valley Style article, “Hesselbein said she hopes she’s remembered for truly practicing what she preaches: ‘Mission. Innovation. Diversity. Those words are my battle cry.’”

In Memoriam: Frances Hesselbein

Amii Barnard-Bahn is a C-suite coach who specializes in accelerating the success of leaders at companies such as Adobe, AbbVie, the World Bank, and the Gap. A former Fortune 500 executive with companies such as McKesson and Allianz, Barnard-Bahn is a frequent contributor to Harvard Business Review. A media source on workplace culture and leadership for The Wall Street Journal, BBC, and NPR, she speaks globally at events such as the Drucker Forum and Financial Times. Barnard-Bahn guest lectures at the University of California, Berkeley, is a Fellow at the Harvard Institute of Coaching, and is a member of Marshall Goldsmith’s 100 Coaches. You can take her free career self-assessment here.

Amii Barnard-Bahn

John Reed is an executive coach, a trusted advisor to senior leaders, and the leading advocate for more substantial standards and competencies for practicing coaches to professionalize the discipline. He is a MG100 Coaches member, helping talented people excel further. Reed specializes in serving C-level leaders, founders, partners, boards, teams, and other senior professionals. Three organizations, including Marshall Goldsmith Stakeholder Centered Coaching and the International Coaching Federation, designate him as a master coach.Reed integrates expertise in leadership, strategy, psychology, and coaching. He received an MBA from the Tuck School of Business at Dartmouth College and a PhD in psychology from the University of Georgia with an internship at Emory University. He serves as a licensed business psychologist. Reed is a US Navy veteran and previously worked in the Accenture strategy practice. In 2005, he began his coaching practice, Quinn Reed Associates, to help leaders reach new heights.Reed is a founding fellow and contributing author at the Institute of Coaching at McLean/Harvard Medical School. His latest book, released in 2022, is Pinpointing Excellence: Succeed with Great Executive Coaching and Steer Clear of the Rest. His most recent recognition is the Distinguished Psychologist in Leadership Award received in 2023 from the Society of Psychologists in Leadership.

John Reed

Marsha Dollarhide is an instructional systems designer for the Defense Acquisition University’s (DAU) South Region, the Army Enterprise Senior Service College Fellowship, and Specialty Engineering and Education programs. In this role, she is responsible for instructional and knowledge systems design, support, and development of the faculty career section, communication, and leadership/resource management. Prior to DAU, Dollarhide served as the contractor program manager responsible for support of the Army Aviation and Missile Life Cycle Management Command’s (AMCOM) G-1 strategic Leadership Development initiative, “Build the Bench.” She led the development of the AMCOM’s Leader Development Life Cycle framework. Earlier in her career, Dollarhide served as organization excellence project manager, Rockwell International, Space Systems Division, coaching site leaders in strategic planning and leading deployment of continuous improvement processes. Dollarhide is certified as a Project Management Professional, with experience in Fortune 500 commercial, DoD, and NASA contractor organizations, and has led technology and organization development/effectiveness programs, as well as numerous operational efficiency projects with values ranging up to $80 million and up to 75 team members. She holds degrees from the University of Dallas and Western Illinois University. Dollarhide is a member of the DAU Alumni Association, the Project Management Institute, and ASTD and has served on the boards of directors within all these organizations. She and her husband, Lenard, reside in Huntsville, Alabama. They have three children, nine grandchildren, and one great-grandchild.

Marsha Dollarhide

Paul Trout helps leaders unravel complex business problems. Leaders often find themselves “stuck” when facing critical leadership, innovation, change management, marketing and/or sales issues. By leveraging cross-industry expertise in business strategy, internal politics, team dynamics, communication, research, facilitation, training and coaching, he brings an uncommonly wide range of problem-solving tools, talents and approaches to unravel clients’ complexity. He feels fortunate to have helped guide leadership through change in organizations as diverse as IBM, Harley-Davidson, Merck Group – EMD Chemicals, Alcan Packaging, the City of Green Bay, Alvarez & Marsal, Wisconsin Women in Government, Hu-Friedy, Foley & Lardner and many others. Early in his consulting career, he was selected to appear in IBM’s worldwide advertising campaign, “Who Do You Need?” in recognition of my work as a leading IBM Business Consultant. It was quite something to open the Wall Street Journal, the Economist, Fast Company and 12 other major business publications and see his name and face! More recently, his previous company, Shift Worldwide, was named a finalist in both the 2010 Chicago Innovation Awards and Innovate Illinois Competition. As you might have guessed, he enjoy writing. From 2005-2008, he was a syndicated columnist on the topic of sales and “building buy-in”; my columns appeared in nearly 50 association and trade magazines, bringing total weekly readership to over 300,000 people. He as also written articles on the topic of organizational change for the publications of ASTD (American Society of Training & Development), ALA (Association of Legal Administrators) and Human Resources IQ, among others. He ispassionate about giving back and was the past chairman of both the Professional Development and Entrepreneurship Committees for the Kelley School of Business at Indiana University. He also regularly volunteers with Howard Brown Health Center, a community‐based health services clinic. He received a Masters in Business Administration from the Kelley School of Business at Indiana University in Marketing and Information Systems in 1999 and also received a Bachelor of Arts from The University of California at San Diego in Urban Studies and Planning in 1991. He is one of the brave souls who has moved from Southern California, where he was raised, to Chicago, Illinois. He gets his “water fix” every day by living right on the shores of Lake Michigan in the Rogers Park neighborhood. Though he misses West Coast sunsets, he has come to love Midwest sunrises even more.

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