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Mike Tripp is a learning consultant and facilitator who has cultivated a 30-year career in mental healthcare and wellness in both government and private sectors.

Mike Tripp 

May 2019  - TD Magazine

Be a Mental Health First Responder

August 2018 - TD Magazine

Listen and Learn

Introduction to Motivational Interviewing (MI): Connecting MI to Clinical Care Settings

This webcast will introduce and familiarize you with the history of motivational interviewing (MI), as well as its approach, benefits, and application in a clinical care setting. The overview will include a question and answer section. Learn what you need to obtain a more in-depth application of MI.
In this webcast, you will:

Learn a brief explanation of the approach used in MI.
Verbalize at least three benefits of MI.
Incorporate MI-based approaches into clinical care settings.
Recognize additional resources to develop your MI practice.
 


When Apple released the first iPhone in 2007, it turned the mobile world on its head. It eliminated the physical keyboard, untethered the internet, democratized photography, and let you pick the apps. Why was this so genius? Because they didn’t just iterate on the mobile device concept; they gave you an “everything machine.” They weren’t selling functions; they were providing possibilities. The iPhone wasn’t a contented improvement over existing technology; it was a reimagining of what’s possible. Before the iPhone hit the market, the device-du-jour was arguably the Motorola Razr. Its slim, dark lines screamed coolness when opened one-handed. But you simply had a Razr. Just like everyone else. And 4-4-3-3-5-5-5-5-5-5-6-6-6 just spelled "hello." The iPhone destroyed that overnight. You made the iPhone what you wanted it to be. You took your own photos and made them backgrounds. You installed and used the apps of your choice. You defined the device instead of it defining you. So, why this trip into digital nostalgia? Because we are again at a time when the scales are about to tip and the world shifts. Artificial intelligence (AI)—call them bots, enhancements, or features—is showing up in nearly every piece of software. Even my browser now tries to predict and write for me. (Don’t fret; a real-breathing human wrote this piece.) Likewise, the learning and development space is seeing a rising tide of features like content generation, tone analysis, writing improvements, question creation, and more. While these remarkable functions make designers’ work easier and more efficient, I would argue they are the “default apps” of our day. Put another way, they are akin to the “Snake” game on my original Razr. Before your hackles flare, let me clarify. I loved that Snake game. I spent more hours chasing apples than I care to confess because the app was simple and fun and provided exactly what it was designed to do—just like the AI features showing up in our software. There is unquestionably a desire and necessity for features and functions like these. Sometimes you just need an easy button; sometimes generating 10 questions is the perfect starting place. But what happens when information technology approves a different LLM than the one leveraged in your software? What happens when the generated content is only marginally helpful? What happens when your security team questions the data privacy behind the provided features? These questions drive me to beg for possibilities instead of just features. Because we deal in proprietary content in the corporate learning space, and the need for security, governance, and accountability are paramount, we cannot be satisfied with only single-function, pre-defined solutions. Nor can we continue with right-conscious to secretly copy/paste into the LLM of our preference before the cobra-like questions above rear their heads. So, what is the solution? A rethinking. A reimagining. By no means am I calling for a replacement of single-function solutions. I love the default apps on my phone. What I’m asking for is that software companies also start thinking about possibilities. I appreciate easy buttons, but as an organization, I want to be able to choose and define which AI features show up. I want to bring the services most useful to my team into their workflow. I want to fine tune the results from these tools for a better fit. And I want to choose the LLM that empowers these features. Essentially, I want to determine the best solutions instead of having the software determine them for me. For an example of this type of forward-thinking, look at Xyleme’s Sidekick implementation. It is all about empowering organizations through possibilities. L&D recognizes the value behind personalized learning, and that the best way for someone to improve is to meet their learning needs. That’s all I’m asking for in how we continue the rush of AI implementation. Don’t let your vision be clouded by where we’ve been. Be brave enough to offer possibilities—because the software solution that allows me to choose the AI, determine and meet the needs of my employees, and leverage the services we need, just iterated on the same type of magic that made the iPhone so revolutionary.Now, please excuse me. I must go beat my high score on Snake.

From Features to Possibilities: Why AI in Learning & Development Needs an iPhone Moment

In the talent development field, we talk a lot about “getting a seat at the table.” The idea is that the talent development function of an organization should be aligned strategically with the mission of the business or organization, and its head (such as the chief learning officer, or CLO) should be at the same level as other senior executives (like the chief information officer and the chief marketing officer). Regardless of the title used, the head of talent development needs to be a part of the strategic leadership team.But every executive “seat” needs to be filled with a strategic leader in its respective discipline. So, how do you make the leap from training manager to CLO? Well, there are three areas you should pay particular attention to as you plan for your development and your leap into the executive suite: technical skills, business savvy, and strategic leadership. Let’s look at each.Technical SkillsEach person in the “c-suite” brings to the table their professional background and expertise. And even at the highest levels of executive leadership, they’re still called on to provide that expertise in leading the enterprise. In talent development, that means the CLO needs to have a clear understanding of—and experience in—the various functions of that department, including assessment, design and development, andragogy, measurement, knowledge management, and more. You probably won’t be an expert in every aspect of the talent development field, but having a good handle on each one is vital to your role as an executive.So, how do you get this expertise? Here are some questions to ask yourself. Have you done a professional credential like ATD’s Certified Professional in Talent Development (CPTD®) or the Associate Professional in Talent Development (APTD®)? Or perhaps a certificate program? Are you engaged with your local ATD chapter? Do you keep up to date with the latest trends in the field found in magazines, journals, and books? In short, how engaged are you with the profession’s body of knowledge?Technical skills are one piece of the developmental ladder to the executive suite. Let’s look at the others.Business SavvyWhat do you call a member of the US Air Force who spends their entire career on the ground, never setting foot in a plane? Airman. Everyone is an “airman,” regardless of what specialty they hold and perform. Why? Because a key to cohesiveness and mission performance is that everyone understands the mission and embraces the organizational culture.What do you know about your enterprise’s mission beyond your own contribution to it? For example, if you are a leadership trainer for a nationwide homebuilder, do you understand the dynamics of that field? Do you know how land is acquired and planned, how homes are constructed and financed, how they’re sold, and how customers are serviced? If you’re going to move into an executive role, you will need to understand the context in which you operate—and understand the people and culture surrounding you—if you’re going to make meaningful contributions to the leadership of the business.Strategic LeadershipLeadership comes in two varieties: interpersonal and strategic. Interpersonal leadership centers on employee engagement, performance management, interpersonal communications, and more. It is a management function. Strategic leadership, on the other hand, is focused on the direction of the business or organization into the future—into the unknown. Strategic leaders need to be able to anticipate new trends and developments, create new solutions and innovations, and situate the business into the greater society. Effective strategic leaders relate to people, are highly self-aware, embrace authenticity, examine issues systemically (not in a vacuum), and achieve results.How do you develop your strategic leadership skills? The first step is awareness—what are your strengths and weaknesses? Where do you excel and in which areas do you need to improve? Evaluations—for example, a 360-degree assessment—can give you insights and help you to create a development plan. Universities, companies, and professional organizations offer training in strategic development skills. And, books specifically written for the developing executive are all means you can use to elevate your strategic leadership game.SummaryIt’s easy to get trapped in our technical expertise as we grow into our profession. After all, that’s what we get paid to do, right? But if we want to move beyond growing and we want to develop to later career stages, we also need to ensure our understanding of the business environment (business savvy) and strategic leadership skills are highly developed, as well. As Marshall Goldsmith reminds us, “What got you here won’t get you there.”

Crossing The Executive Threshold: Four Areas You Should Be Developing

Trends are of the moment, but don’t let them trip you up. The fundamentals of how adults learn, how people process and retain information, and what qualities make a program stick are here to stay. Remember: it’s not instead of, it’s

Be a Late Adapter

What is Demo Day?
This free, half-day event offers you the opportunity to see live demos from five leading AI-augmented learning tech solutions. Each 30-minute demo allows you to see the solution in action, ask questions, and request additional information. Selecting new technologies for your organization is a tough decision and a big investment. Let ATD Demo Day help you learn about the benefits of a variety of options at once.
Who is it for?
Anyone who is currently searching for innovative solutions using AI, interested in transforming their L&D workflow with generative AI, or scaling and automating enterprise training programs.
Demo Day Agenda: (All times below are Eastern Standard Time)
11:55-12:00 pm  ATD Introduction & Welcome
12:00-12:30 pm  Make Sales Enablement Seamless with Autonomous Sales Coaching (Dextego)
12:45-1:15 pm   Exploring AI Workforce Transformation with Pluralsight Skills (Pluralsight)
1:30-2:00 pm     Embrace the AI Paradigm Shift: Empower Your Team Today (ELB Learning)
2:15-2:45 pm     AI Enabled Skills Management: Make Personalized Skills Development a Reality (CYPHER Learning)
3:00-3:30 pm     Use Generative AI to Achieve Your Strategic Goals (Strategy.ai)

Session Descriptions:
 
12:00-12:30 p.m.
Make Sales Enablement Seamless with Autonomous Sales Coaching
In today's sales world, relationship-selling skills drive revenue. Struggling to develop these skills due to time constraints and scalability issues? Discover how Dextego's Autonomous Sales Coach ensures compliance without friction by delivering personalized coaching in the flow of work. Join us to future-proof your coaching approach and gain a competitive edge in today's dynamic market.
Join this session to:

Discover how AI-driven coaching can revolutionize sales methodology adoption and compliance, ensuring seamless integration into existing sales processes without friction or resistance.
Learn practical strategies for leveraging real-time, personalized coaching to empower sales reps, foster continuous skill development, and drive measurable improvements in sales performance.
Gain insights from real-world success stories using AI-enabled sales enablement.

Speaker: Ioanna Mantzouridou Onasi, Co-founder & CEO, Dextego
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12:45-1:15 p.m.
Exploring AI Workforce Transformation with Pluralsight Skills
Whether you want faster innovation, better customer experiences, or cost-cutting automation, those solutions require teams skilled and savvy in AI. Pluralsight offers the tools to equip your people-or yourself-with the skills you need to make the most of AI tools and tech. Join us to learn why leaders, learners, and organizations choose Pluralsight for mastering the artificial intelligence solutions of tomorrow.
Join this session to:

Explore how Pluralsight skill assessments can be used to benchmark organizational tech skills and identify knowledge gaps and strengths.
Learn how Pluralsight’s vast library empowers organizations to produce key business outcomes through its curated learning paths, hands-on labs, and sandboxes to enable technologists to develop stronger proficiencies through step-by-step instruction, practice exercises, and projects.
Discover how to track skill development progress through insightful data, ensuring the necessary skills are in place to deliver on key initiatives.

 
Speaker: Merwin Moss, Principal Solutions Consultant, Pluralsight
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1:30-2:00 p.m.
Embrace the AI Paradigm Shift: Empower Your Team Today
Discover how ELB Learning’s AI tools and services help employees connect new technology to their day-to-day work. ELB Learning’s approach to AI training goes beyond prompt engineering—it's about empowering your team to embrace change and solve real-world problems. In this session, you’ll learn how ELB Learning’s approach to AI ensures your employees are not just AI-ready but actually applying new tools to drive business results.
Join this session to:

Discover why our AI tools and services offer impactful learning for all levels: from foundational to advanced.
Identify how we tailor content depth to suit your team's needs, ensuring everyone can leverage AI for enhanced productivity and efficiency.
Explore use cases that lead to growth and innovation.

Speaker: Scott Provence, Senior Learning Strategist at ELB Learning
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2:15-2:45 p.m.
AI Enabled Skills Management: Make Personalized Skills Development a Reality
In today's evolving business landscape, staying ahead requires a workforce that is continuously learning and adapting, but traditional methods of skills management and development are no longer sufficient. That’s where AI-enabled skills management comes in. This transformative approach leverages AI to revolutionize how organizations assess, develop, and optimize their talent.
In this session, we’ll explore the cutting-edge technologies and strategies that are making personalized skills development an attainable goal for businesses of all sizes. Attendees will gain insights into how AI can enhance every aspect of skills management, including identifying skill gaps and recommending tailored training programs. Plus, you’ll get to see AI in action as we build entire courses of your choosing – on-demand – in mere minutes using CYPHER Learning’s new AI-powered Copilot technology.
Join this session to:

Understand AI’s role in skills management.
Find out how to implement personalized skills development.
Distinguish how CYPHER AI 360 can streamline and enhance attendees' skills management initiatives.

Speaker: Jennifer Geisler, Chief Marketing Officer, CYPHER Learning
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3:00-3:30 p.m.
Use Generative AI to Achieve Your Strategic Goals
Strategy.ai is an industry-leading artificial intelligence platform that empowers talent management teams with private, secure, and powerful AI tools to deliver personalized training to employees within their daily workflow. Discover how to leverage AI to dramatically enhance the value delivered by your team.
Join this session to:

Discover how and why AI can transform your approach to talent management. 
Learn why providing your workforce with generative AI tools is essential for achieving your strategic goals.
Identify how leveraging AI can triple the effectiveness and satisfaction of your internal customers.

Speaker: Andrew Leong-Fern, Founder and CEO, Strategy.ai
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ATD Demo Day: AI-Powered Solutions

July 2022 - The Buzz

Can corporate training ever be fun? While professional development will never be trip-to-an-amusement-park exciting, there are ways HR professionals can make sessions more satisfying for trainees. One way to do so is to introduce gamification element

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