Trick to Remember the Name
You’re leading a training session but struggling to remember people’s names. You dedicate so much of your energy to facilitating rich content that the conversational aspect often slips through the cracks. Explore how to balance teaching learners what they need to know, which is ultimately what they came for, with amicability.
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![Nelson Santiago Image]()
Full ProfileNelson R. Santiago is a talent and leadership development leader with more than 20 years of experience working with all organizational levels creating, promoting, and delivering training solutions designed to enhance organizations’ business and strategic plans. Nelson is passionate about creating an interactive and authentic learning environment that supports development and employee engagement. Currently, Nelson is an internal ATD Faciliator. Prior to this role, Nelson served at several government agencies, including North Carolina Municipalities, the U.S. Coast Guard, the State of North Carolina Human Resources, and the Abu Dhabi government. Nelson has worked with multiple organizations in over 35 countries, designing and delivering programs in leadership and management development, team building, compliance, communications, customer service, change management, performance management, and many other topics. His work has always been focused on meeting the strategic needs of the organization. Nelson’s outstanding strengths include leadership, communication, facilitation, coaching, and emotional intelligence. Nelson currently holds certifications as ATD Master Trainer, DDI Certified Facilitator, and Gallup’s Certified Strengths Coach.
Nelson Santiago is a globally recognized Learning and Performance Strategist who has led consulting projects in 25+ countries in the Americas, Europe, Africa, and Asia. He creates and fosters strategic partnerships with global organizations to align their existing learning and talent development strategies to their current business strategies.
He is currently the global director of talent development and diversity at BioAgilytix Labs in Durham, North Carolina.
