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The Public Manager
The Remaking of the FLRA
Tuesday, November 10, 2015
An agency-wide turnaround led by Chairman Carol Waller Pope revived engagement levels and company culture. The Public Manager recently spoke with Pope about the importance of revitalization...
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The Public Manager
Coaching Success Tips: Accountability, Communication, Evaluation
Tuesday, November 10, 2015
The Association for Talent Development (ATD) has recently assembled a selection of resources around coaching in “ATD’s Best on Coaching.” The compilation highlights what coaching is, how to...
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The Public Manager
Culture Shift
Tuesday, November 10, 2015
TPM Editor Paula Ketter discusses a running thread through the November 2015 issue: culture management. Articles about recruitment, engagement, and the employee experience place...
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The Public Manager
A Turnaround at the FLRA
Tuesday, November 10, 2015
Carol Waller Pope, chairman of the Federal Labor Relations Authority, talks with Robert M. Tobias of American University’s Key Executive Leadership Program about her role in leading the...
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The Public Manager
The State Department Expands 'Telediplomacy' Internship Program
Tuesday, November 10, 2015
To make internships more accessible to cash-strapped college students, the State Department created the Virtual Student Foreign Service (VSFS) in 2009. The program allows U.S. college...
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The Public Manager
Virtually Connected: Increase Learning, Save Dollars, and Encourage Community
Tuesday, November 10, 2015
Leveraging virtual touch points and microlearning can serve both government employees and citizens. During an April 2015 ATD webinar, Adam B. Arthur introduced the benefits of virtual...
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The Public Manager
A Fresh Start for Virtual Training
Tuesday, November 10, 2015
Virtual training can be a lesson in boredom. But with the technology we have available today, the U.S. Education Department’s Richard Culatta says it shouldn’t be.
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The Public Manager
Serious Humor in the Government Workplace
Tuesday, November 10, 2015
Federal leaders, by and large, take their work very seriously. But does this mean the government workplace must be filled with people who are always serious? Evidence suggests that a little...
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The Public Manager
Navigating Federal Notices: November 2015
Tuesday, November 10, 2015
November 2015 roundup of the latest reports, orders, and memoranda from the key federal oversight and policy organizations.
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The Public Manager
Romancing the Federal Employee
Tuesday, November 10, 2015
How can federal agencies retain their employees—and keep them engaged? A new report from PPS and Deloitte Consulting offers some advice.
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The Public Manager
Five Trends in Digital Government
Tuesday, November 10, 2015
Public service organizations around the world are shifting to digital platforms and tools to better serve citizens. A recent report by Accenture, Public Service Technology Vision 2015,...
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The Public Manager
YGL University: Creating a Community of Learners
Tuesday, November 10, 2015
Young Government Leaders launches YGL University, an online learning platform available for free to YGL members. YGL Chief Learning Officer Miguel Joey Aviles explains in an interview with...
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The Public Manager
OPM Looks to the Future
Tuesday, November 10, 2015
Beth Cobert, the acting director of the U.S. Office of Personnel Management, stepped into her new role during a time of turmoil for the agency. The Public Manager spoke with her...
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The Public Manager
The Responsive City
Tuesday, November 10, 2015
Stephanie Castellano reviews The Responsive City, a comprehensive guide for municipal leaders looking to make use of digital tools to make data-driven decisions, improve civic...
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The Public Manager
Rating Customer Service Made Simple
Tuesday, November 10, 2015
Feedback USA, a pilot program launched July 2015 by the General Services Administration, sets out to uncover the truth about customer service in the federal agencies that citizens use the...
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The Public Manager
Igniting Employee Engagement
Tuesday, November 10, 2015
Staying engaged amidst the uncertainty of the federal realm can be tough for government employees. The 2015 FEVS, released last month, reveals that several engagement factors have improved...
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The Public Manager
Katherine Pearlman
Tuesday, November 10, 2015
Katherine Pearlman’s career in federal government began with a two-year training stint at the General Services Administration. Her work extends beyond the GSA, where she works with other...
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The Public Manager
Government Employees Are Satisfied With Their Job Benefits
Tuesday, November 10, 2015
Despite having to contend with furloughs and pay freezes, government employees’ satisfaction with their job benefits is still higher than that of private-sector employees—at least when it...
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1-18 of 18 Results