Andrea graduated from the University of Texas at San Antonio and has 10+ years of a professional training background in the public and private sectors. She was a FranklinCovey certified facilitator for 6 years and earned the Certified Professional in Talent Development (CPTD) credential from ATD in 2015 with a "training delivery" area of expertise. She has delivered classroom training on topics such as LMS administration, software training, leadership development, time management, personal effectiveness and more.
Andrea also served on the Board of Directors for the Association for Talent Development San Antonio chapter from 2015-2017 that serves the learning and development/training community.
She has delivered virtual instructor-led trainings (VILTs) to clients that use Blackbaud software and transitioned to a Customer Success Manager (CSM) in the summer of 2019. Since August 2021, Andrea has served as a CSM with Cornerstone onDemand where she empowers customers to reach their strategic goals with the software. You're welcome to follow her on Twitter: @DreaLeann.