Dick Handshaw, chairman at Handshaw, is a consultant, speaker, author, and champion for innovation and quality in instructional design. He is a pioneer in the field, with 35 years of experience as a learning and performance improvement professional. Dick has served as a consultant for many organizations to help them establish a results-oriented training practice. He founded his own training consulting firm in 1985. He and his staff developed the Handshaw Instructional Model as a result of nearly 30 years of practice. Dick has presented at various international conferences. His new book, Training That Delivers Results: Instructional Design that Aligns with Business Goals, is available now. His next book, Performance Consulting: Make Performance Your Business, 3rd edition, by Dana Robinson, James Robinson, Patti Phillips, Jack Phillips, and Dick Handshaw will be available in 2015.