Heather Snyder is a passionate learner who started her career as a computer geek on a helpdesk. Always driven by her appetite to find the best ways to absorb new information, she discovered a passion for training. After spending eight years as an informal trainer, she began her role as an e-learning designer in 2013 which led to her current role as the director of instructional design at Endurance Learning. Heather is the president of Helena Toastmasters club 487, an outdoor enthusiast, an aspiring writer, a bad joke teller, a computer tinkerer, and a mother of two amazing little girls.