Jean Marrapodi, PhD, CPTD is a passionate educator and lifelong learner. With 20 years in corporate training in banking, retail, printing, non-profits, and healthcare, she understands trends and needs in a variety of industries. Trained as a teacher, she has taught preschool, special and elementary ed, and spent five years in higher ed management, where she led her elearning team to win three national awards in 2014. She is wholeheartedly invested in literacy, volunteering her time in adult education, teaching English and reading to the lowest literacy learners. Jean is a frequent conference speaker, presenting workshops at the local, regional, national and international level on training, elearning, and low literacy. She is a CPTD, ATD's highest credential, and has a PhD in Adult Education, along with a Masters Degree in Online Instructional Design. Full time, Jean works as the Learning Architect for the web Content Stategy and Planning team at MassMutual, and teaches as an adjunct professor at UCI and New England Institute of Business at Cambridge College. Jean was honored by the eLearning Guild in 2016, being named a Guild Master for her contributions to the Guild and the learning technology industry. Find her online at applestar.org or on Twitter at @jmarrapodi.