Jim Mikula has over ten years of experience in sales and marketing with various luxury hotel chains. During his career in hospitality, he served as the director of marketing for the Regent and Four Seasons hotels in Asia, before moving to India, where he set up regional sales offices and reservations systems and designed an overall sales and marketing strategy for Indian hoteliers. Mikula has always been recognized for his excellent people and leadership skills, which have lent themselves to his success with Customer Contact Corporation (C3), his corporate consulting firm.