• 24+ years of learning and development experience in both professional and academic settings.
• A track record of successfully developing employees toward performance improvement and career advancement.
• Expertise in training, instructional design, eLearning, performance management and process improvement (completed Six Sigma Green Belt training through Amazon).
• A passion for quality, consistent improvement, customer satisfaction and employee advancement.
• I maintain an excellent performance record and am recognized for dedication, customer/consumer obsession, teamwork, leadership, innovation and a solutions-focused approach to projects.

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