I have a calling. I continue to learn and to teach what I know. Instructional design lets me unleash the mighty skills of an expert so this can be shared with others. Working with Conscious Capitalsm engages with companies who are a force for good in the world.
I believe that our highest talents should be used to help others. I founded the Community Outreach Program which united ATD and Organization Development Network professionals to provide their services to Bay Area (San Francisco) non profits. For that long term commitment to public service, my local ATD chapter awarded me a lifetime volunteer achievement award.
Professionally, I build sales and customer service cultures where customers and employees thrive. We (Kris Schaeffer & Associates) do this through an inspiring customer discovery process, customer CARE improvement projects, and training for the entire company -- customer facing, customer support, and all leaders -- in CARE skills.
I still contribute to my local ATD chapter and continue to teach Instructional Design workshops for the chapter. I am also work with Conscious Capitalism CEOs -- writing their stories to fill the airways with examples of good companies doing extraordinary things when guided by a higher purpose and values.
I am working on my fifth recertification as a Certified Professional in Talent Development. I am also a certified consultant in Conscious Capitalism.