Laura Fletcher

20+ years experience in technical writing, editing, and testing software documentation. Extensive experience working on projects using Agile and waterfall methodologies.

In my current role I am a Sr. Instructional Designer at a large software development organization. Responsibilities include:

  • Design, development, and production of learning content (video, WBT, ILT, etc.) to support infrastructure management software. Output 
  • Work with subject matter experts to gather, analyze, and organize content that will be designed and developed into learning content tailored to target audience.
  • Work with the Learning Systems and Infrastructure Team to coordinate development efforts with plans to implement new learning delivery systems