Leela Tiku is responsible for executing new hire training, knowledge transfer, knowledge management, competency building, building industry expertise, organizational development, and global training standardization for End User Computing and Product Support at Genpact. He has more than 13 years of experience in the IT/ITeS industry, across such functions as L&D, service delivery, and client solutions. He specializes in manufacturing, hi-tech, and IT-managed services across Asia Pacific, North America, Africa, and the Middle East.