Mark Garrett Hayes works with technology and SaaS businesses as a remote/virtual sales coach. He earned his first train-the-trainer (TTT) whilst working for The Walt Disney Company and subsequently acquired TAP (Training Accredited Professional) and FETAC-Level 6 Certified Trainer qualifications. Mark holds a Diploma in Coaching from Kingstown College and an MBA from the University of Ulster. When not working with clients, he runs the TrainingBusiness blog, hosts the TrainingBusiness® Podcast and loves helping learning and development business owners.