Randy Thompson is a tenured facilitator, instructional designer, and learning and development manager with more than 20 years of experience in the profession. He worked at Convergys Corporation in Ogden for 18 years as a senior training manager. He is currently responsible for corporate leadership development and facilitation for Agero Corporation, headquartered in Boston. He has a BS in business administration and a master’s degree in education, and obtained his CPLP certification in 2014, which he recertified this year.