Ryan Mays draws on over 15 years of learning and development experience in financial services, nonprofits, and higher education to help organizations clarify and then resolve gaps in human performance. In addition, he has facilitated strategic planning, guided process improvement initiatives, and served as a nonprofit board member.
He is a Lead Organizational Performance Consultant with the Process Management Lab based in Idaho which helps smaller- to medium-sized nonprofit organizations build the internal infrastructure they need to better achieve their missions and meet their strategic organizational objectives.
Along with earning his Certified Credit Union Executive credential from the Credit Union National Association, he completed an MS from Boise State University in Organizational Performance and Workplace Learning with a focus on workplace performance improvement. Outside of work, he enjoys basketball and hiking with his family in the hills of eastern Kentucky.