Samy Morsy
ABOUT ME

 13 years of specialized corporate experience in Egypt, Gulf and Europe. my specialization in training and human development, Coaching, Customer Care in Telecommunication industry, Contact centers, employees’ development & people managers’ development programs.

Specialization and accredit certifications:

- SAMY Morsy graduated 2003 from faculty of Agriculture, Cairo University.

- Certified Career & Business Coach “Intellect Business School”.

- Certified Emotional Intelligence Trainer, Innovative group.

- Professional Vodafone Certified Trainer.

- Master Trainer, “FKA”.

- Master Training Material Designer “FKA”.

- Master Training Executive “FKA”.

- Certified Business Consultant “FKA”.

- Certified “TTT” facilitator “Institute for International Research IIR”.

- Certified Customer Care Sales, Innovative group.

- Business Development Diploma, International Business School of Scandinavia”.

- Certified Trainer “The Belding Group of Companies Inc.”.

- Certified DISC Behavioral Model “TTI Success Insights”

 

Professional Experience:

- Worked for 13 years as learning & development consultant responsible for designing & delivering the development programs in different multinational organizations. Such as “Oman-Tel, Coca Cola, Mansour Group, Vodafone, NatGas, Crédit Agricole Abraj Misr, Savola, Bank Misr, National Bank Of Egypt, Toshiba El Araby, SEB, Juhayna , Elsaba Automotive, Elsalam Eldawly, Alameda, ICL, Almahgoub, Raya, Ecco, Wasla, Tele Performance, Helwan university, Bank Misr, GUC, Suez Gulf Services “SGSC” & NGOs as well as Emotional Intelligence TV Public Speaker.

- Employees Engagement and Training Manager “Telecom Egypt Group”

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