Victoria Halsey is a spirited, inspirational speaker, author, and trainer who energizes audiences by engaging their hearts and their minds. Her lively, animated presentations feature entertaining and humorous anecdotes that allow people to relax and laugh while learning -- a key factor in creating highly effective experiences. People leave Vicki's presentations with renewed conviction to utilize their own brilliance to tackle key personal and organizational issues. As vice president of applied learning for The Ken Blanchard Companies, Vicki partners with organizations to design, deliver, and coach their people through interactive workshops, keynotes, webinars, podcasts, and numerous other classroom and e-learning experiences. Vicki's newest book is Legendary Service: The Key Is to Care. She is also the author of Brilliance by Design.