As a self-professed Jill-of-all-trades, Holly Batts has a passion for helping people and programs succeed. Her professional background has been primarily in the non-profit sector, with over half of her experience in developing and maintaining certification programs. She is currently Associate Director of Credentialing with ATD’s Certification Institute and besides being the point person for the day-to-day operations for ATD’s two talent development certifications, she has embraced her role as accidental trainer with increased responsibilities of on-boarding new staff, selecting and training subject matter experts for test development, and sharing the importance of lifelong learning. Holly has an MS in organizational leadership, as well as the Project Management Professional (PMP) and Certified Association Executive (CAE) certifications. Her professional development goal for 2021 is to earn the ATD Master Trainer credential.